Summary
Overview
Work History
Education
Skills
Timeline
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Branden Pine

Youngstown,Ohio

Summary

Current Field Technician and Accomplished Retail Manager with a proven track record at Walmart, enhancing operational efficiency and customer satisfaction. Experienced in technical support and interpersonal communication, successfully leading teams to exceed productivity targets by 30%. Skilled in equipment installation and staff development, adept at fostering loyalty and improving service delivery.

Overview

6
6
years of professional experience

Work History

Field Technician

Alert Alarms
07.2024 - Current
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Calibrated new and existing equipment for optimal performance.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Tested systems, noting issues and completing preventive maintenance.
  • Fully installed fire alarms and various security devices.
  • Read and understood product manuals and blueprints.

Retail Manager

Walmart
03.2020 - 06.2024
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Answered questions about store policies and addressed customer concerns.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Trained and developed new employees for ease of transition into team.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Sales Associate

Walmart
07.2018 - 03.2020
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

Salem High School
Salem, OH

Skills

  • Technical Support
  • Safety Management
  • Materials Management
  • Technical Analysis
  • Interpersonal and written communication
  • Equipment Installation
  • Hardware and software installation
  • Staff recruitment
  • Employee Scheduling
  • Operations Management
  • Customer Service
  • Team Training

Timeline

Field Technician

Alert Alarms
07.2024 - Current

Retail Manager

Walmart
03.2020 - 06.2024

Sales Associate

Walmart
07.2018 - 03.2020

Salem High School

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Branden Pine