BRANDEN SMITH

Managed daily store operations and enforced compliance with company policies to maintain operational integrity.

• Provide overall direction to personnel to meet and exceed store goals.
• Supervised and trained assistant manager and technicians to enhance team performance.
• Properly schedule staff to provide customer service.
• Resolved customer complaints promptly to ensure satisfaction and loyalty.
• Teach daily trainings and supervision to personnel and new employees.
• Monitored workflow to ensure timely vehicle servicing and customer satisfaction.
• Oversaw inventory management and maintained optimal stock levels.
• Review transactions for voids, hand invoices and cash shortages to detect and control fraud.
• Regional Manager-Eric Johnson (951)533-7769

• Diagnosed vehicle problems using diagnostic tools and equipment.
• Inspected vehicles for mechanical issues and ensured safety standards.
• Conducted routine maintenance on tires, brakes, and engines to ensure optimal vehicle performance and safety.
• Repaired vehicles in a timely manner to ensure all customers' concerns were addressed and taken care of.
• Executed tire services to ensure vehicle safety and improve overall driving performance.