Branden Thayer
East Lansing,MI
Summary
Class of 2024 graduate, currently in my sophomore year at Michigan State University striving for a degree in Adverting. Extensive background in customer service, good at maintaining relationships. I enjoy sports and working out. No stranger to physically demanding and challenging work. I am hardworking and enthusiastic and enjoy a fun working environment.
Overview
7
7
years of professional experience
Work History
Service Technician
Thayer's Complete Auto Repair
04.2019 - Current
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance and safety.
- Conducted routine maintenance services, including oil changes and brake inspections.
- Collaborated with team members to streamline service processes and enhance customer satisfaction.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, and filter replacement.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Increased repeat business through exceptional customer service and high-quality workmanship on all repairs.
- Maintained strong relationships with parts suppliers for expedited delivery, ensuring minimal downtime for customers awaiting vehicle repairs.
- Enhanced overall shop reputation by consistently delivering high-quality repairs that exceeded customer expectations.
Education
High School Diploma -
Walled Lake Northern High School
Commerce, MISkills
- Attention to detail
- Customer service
- Active listening
- Critical thinking
Timeline
Service Technician
Thayer's Complete Auto Repair
04.2019 - Current
High School Diploma -
Walled Lake Northern High School