Branden Thompson
lantana,Florida
Summary
Operations assistant specializing in safety protocol implementation and interdepartmental communication. Demonstrated ability to provide operational support and train staff, resulting in enhanced member satisfaction and service excellence. Detail-oriented with exceptional typing speed and customer service skills, contributing to efficient business operations. Recognized for maintaining high standards and delivering consistent results in daily tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Assistant
LA Fitness
Boynton Beach, Florida
02.2021 - 03.2025
- Coordinated daily operations and schedules for fitness staff, enhancing efficiency.
- Resolved member inquiries and service-related issues to maintain satisfaction levels.
- Maintained inventory of fitness equipment and supplies to ensure availability.
- Implemented safety protocols, ensuring a secure environment for all members.
- Supported administrative functions, including data entry and file management tasks.
- Facilitated interdepartmental communication, improving overall operational efficiency.
- Trained new staff on operational procedures and customer service standards.
- Participated in team meetings to address operational challenges with effective solutions.
Barback
Old Key Lime House
Manalapan, Florida
11.2021 - 12.2023
- Restocked supplies and prepared garnishes to support bartenders during operations.
- Maintained cleanliness of bar area, promoting a welcoming environment for patrons.
- Managed inventory levels and ensured timely reordering to prevent stock shortages.
- Delivered drinks and orders during peak hours to enhance service efficiency.
- Organized glassware and tools, improving workflow and bartender productivity.
- Handled customer inquiries with friendly service, ensuring satisfaction throughout shifts.
- Cleaned bar area consistently, including counters, glasses, and utensils.
- Successfully balanced multiple tasks while maintaining quality service standards.
Education
High School Diploma -
Santaluces Community Highschool
Lantana, FL05-2022
Some College (No Degree) - Business Administration
University of Fort Lauderdale
Fort Lauderdale, FLSkills
- Schedule coordination
- Inventory management
- Customer relationship management
- Data entry
- Operational support
- Staff training
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Conflict resolution
Affiliations
- fishing
- hunting
- running
- weightlifting
- cooking
Certification
- NREMT
- Firefighter 1 & 2
- Lifeguard
Timeline
Barback
Old Key Lime House
11.2021 - 12.2023
Operations Assistant
LA Fitness
02.2021 - 03.2025
High School Diploma -
Santaluces Community Highschool
Some College (No Degree) - Business Administration
University of Fort Lauderdale
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