Branden Wheeler
Winter Garden,FL
Overview
16
16
years of professional experience
Work History
Network Engineer - Universal Studios Orlando Resor
World Wide Technology, Inc.
Orlando, FL
09.2023 - Current
- Build, Provision, Configure, and troubleshoot the RSN (Ride and Show Network) Type1, and Type2 data networks for Universal Studios Orlando. (Epic Universe project)
- Work Closely with various General Contractors, Electrical Contractors, and vendors to facilitate logistics for RSN infrastructure, rack delivery, cable schedules/terminations, and systems turn up/troubleshooting. (TAIT, Creature Technology Company, KUKA, Prism Systems, Red Hat, Miller Electric, Tri-City Electric, Custom Cable, Crown Caste Cable).
- Configure standalone Aruba access points for RSN wireless, and DHCP services.
- Provision/Configure, and troubleshoot Arista 720XP, and 7060DX5 (SFP) switches for DOT1X, MLAG, and Cisco Fluid Mesh communication using PRP.
- Provision/Configure and troubleshoot Cisco IE3100, 3300, 3400 Rugged Series switches for Layer 2 NAT, 802.1Q Trunks, LACP Ether-channel communication between Cisco and Arista switches, and VTP.
- Palo-Alto Firewall configuration/troubleshooting for object's/zones, policy's/rules, ae1 H/A port configuration, ae11 SVI configuration/troubleshooting, and layer 2 NAT.
- Implement Cisco Fluid Mesh radios using PRP for ride vehicle tracking, and data communication for Type1, and Type2 networks.
- Create Palo-Alto Firewall policy naming convention standards parkwide, along with standardizing rule creation for PLC - PLC communications, while adding and applying various services, and applications for rules and policies.
Network Engineer - Walt Disney World Resort
Atos
Orlando, FL
03.2023 - 08.2023
- Configure, troubleshoot and support Cisco routers and switches across the entire WDW resort. (Catalyst 9300, 6840, 2960, 3650, 3560, 3750 and Nexus 7k's).
- Configure VLAN's, Voice VLAN's, and SVI's to support inter-VLAN routing.
- Configure ports for 802.1q trunking.
- Configure ports to form LACP etherchannels.
- Configure devices to support eBGP, iBGP, OSPF, EIGRP, and ISIS routing protocols.
- Perform routine maintenance, network refreshes, and upgrades on WDW network routers, switches, and UPS's. (Catalyst 9300, 6840, 2960, 3650, 3560, 3750 and Nexus 7k's).
- Replaced faulty or damaged network hardware components to improve performance.
- Test and replace various various SFP's, copper, and fiber network cabling using light and volt testers. (CAT5, CAT6, Fiber)
- IPv4 and IPv6 subnetting for network device deployment.
- Work in a raised floor data center environment.
DTOC Analyst (Walt Disney World Resort - Contract)
TEKsystems
Orlando, FL
10.2021 - 12.2022
- Monitor incident alert systems (Grafana Network Monitoring System, DataDog Alerting System, Vista Workaday Network Monitoring System, AWS Cloud monitoring, Disney VPN (Backstage Pass) monitoring system) during both normal, and after-hours periods.
- Performed various token refreshes via Postman for Disney's Vista Workday network monitoring system.
- Create/mediated bridge calls with various networking teams and engineers to help solve P1/P2 incidents such as (EIGRP nieghborship issues, HSRP DR/BDR designation issues, Wireshark packet captures for high traffic routing bandwidth issues, etc.) while documenting all work that was done to resolve the issue.
- Managed a ticket queue for P2 incidents regarding various server applications such as: Broken logins, broken tabs, and various 500 server errors.
- DTOC POC for facilitating park-wide emergency network power tests for Epcot, Magic Kingdom, Animal Kingdom and Hollywood Studios. This is to test the UPS and network redundancy park-wide in case of a power event.
Network Support Analyst (Advent Health Contract)
TEKsystems
Orlando, FL
10.2020 - 10.2021
- First point of contact via telephone for troubleshooting client computer and network issues.
- Supported users with remote technical assistance.
- Diagnosed and serviced desktops, laptops, software applications and equipment such as printers and fax machines.
- Responded to and created up to 60-70 individual tickets everyday to provide end-user support on systems and software.
- Troubleshoot Cisco AnyConnect VPN and network issues.
Server/Main Bartender
The Chop House
Charleston , WV
10.2016 - 09.2020
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Increased average ticket amounts by upselling customers from shelf to premium brands.
- Used this time to further my IT education and study to receive my CCNA certification.
Signal Support and Communications Specialist
United States Army National Guard
Charleston, WV
06.2008 - 06.2016
- Perform signal support functions and technical assistance for computer/communication systems.
- provide technical assistance for LAN and WAN networks.
- Maintain physical copper and fiber cabling integrity to L2 and L3 devices to ensure solid connection.
- Splice/crimp CAT5 and Cat6 cable for client devices and patch panels.
- Assign access ports to VLANS while creating SVI's and assign IP addresses.
- Ensure VTP and L3 functionality of the network (OSPF, EIGRP).
- Perform maintenance on all network equipment for Battalion level operations.
- Maintain all network, radio, and computer systems.
- Identified issues and initiated troubleshooting methods for radio, wired, network, and battlefield automated systems.
Education
ITIL V3 Certified - ITIL V3
Udemy
01.2021
CCNA - Routing & Switching
Cisco Network Academy
08.2020
Signal Support Systems Specialist - Communications Systems Technology
U.S. Army
Ft. Gordon (Army AIT)11.2009
Skills
- CCNA (Routing & Switching)
- Aruba AP provisioning/maintenance
- L2/L3 Ride & Show Network provisioning/maintenance
- PaloAlto firewall configuration/management
- Enterprise LAN/WAN provisioning/maintenance
- IPv4, IPv6 addressing and subnetting
- Cisco DNA Center
- OSPF, EIGRP, RIP, EBGP, IBGP
Timeline
Network Engineer - Universal Studios Orlando Resor
World Wide Technology, Inc.
09.2023 - Current
Network Engineer - Walt Disney World Resort
Atos
03.2023 - 08.2023
DTOC Analyst (Walt Disney World Resort - Contract)
TEKsystems
10.2021 - 12.2022
Network Support Analyst (Advent Health Contract)
TEKsystems
10.2020 - 10.2021
Server/Main Bartender
The Chop House
10.2016 - 09.2020
Signal Support and Communications Specialist
United States Army National Guard
06.2008 - 06.2016
ITIL V3 Certified - ITIL V3
Udemy
CCNA - Routing & Switching
Cisco Network Academy
Signal Support Systems Specialist - Communications Systems Technology
U.S. Army
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