Branden D. Willoughby
Snellville,Georgia
Summary
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength. Hardworking individual with history of success working in warehouse and similar environments. Safely and skillfully operates transportation vehicles and other warehouse equipment. Delivers thorough inventory control and accurate documentation. Reliable employee seeking position, offering excellent communication and good judgment.
Overview
14
14
years of professional experience
Work History
Warehouse Associate
Amazon
11.2020 - 07.2022
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Performed inventory control, such as counting and stocking merchandise.
- Checked packages and merchandise for damage and notified vendors.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Life Insurance Sales Agent
Lincoln Heritage Life Insurance
05.2021 - 10.2021
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
- Conducted research on insurance packages and investment options to generate client recommendations.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Met with customers to provide information about available products and policies.
Online Grocery Associate
Walmart
08.2020 - 10.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Frozen and Dairy Associate
Kroger's Supermarket
02.2020 - 08.2020
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
Drink Specialist
Arden Gardens
01.2020 - 05.2020
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Managed bar inventory, restocked supplies and placed orders.
Donor Services
Goodwill Store
11.2018 - 11.2019
- Collaborated with store manager to maintain daily operations.
- Moved furniture and boxes using utility dolly and truck ramp.
- Arranged items at destination according to customer requests and instructions.
- Strapped items down over protective padding to secure throughout transportation.
- Surrounded items in cling film, padded blankets and tape to protect from damage.
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
Service Clerk
Ingles Markets
03.2009 - 10.2018
- Greeted incoming customers and answered questions about available services.
- Maintained and organized service reception area and checkout counters.
- Restocked supplies such as printer paper, pens and paper clips.
- Closed work out orders by accepting payments, issuing receipts and filing documents.
- Maintained customer satisfaction by assisting with carrying out goods.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Communicated with cashiers and customers to learn about bagging needs.
- Assisted with maintaining clean and organized store appearance.
- Assisted customers by escorting and placing grocery bags in vehicles.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
Education
GED -
Athens Technical College
Athens, GA09.2017
Skills
- Lifting and Sorting
- Shipping and Receiving
- Route Deliveries
- Stockroom Maintenance
- Professional Relationships
- Records Accuracy
- Creative Solutions
- Computerized Time Management Systems
- Health and Safety
- Good with Numbers
- Active Listening
- General Housekeeping
- Warehouse Operations
- Google Docs
- Customer Care
- Issue and Complaint Resolution
- Cash Register Operations
- Customer Needs Assessments
- Insurance Policy Sales
Timeline
Life Insurance Sales Agent
Lincoln Heritage Life Insurance
05.2021 - 10.2021
Warehouse Associate
Amazon
11.2020 - 07.2022
Online Grocery Associate
Walmart
08.2020 - 10.2020
Frozen and Dairy Associate
Kroger's Supermarket
02.2020 - 08.2020
Drink Specialist
Arden Gardens
01.2020 - 05.2020
Donor Services
Goodwill Store
11.2018 - 11.2019
Service Clerk
Ingles Markets
03.2009 - 10.2018
GED -
Athens Technical College
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