Summary
Overview
Work History
Education
Skills
Timeline
Generic

Branden Wooten

Food Management/Construction/warehouse
Anaheim,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Apprentice Gm/ Service Lead

Chipotle
10.2019 - 12.2023
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Stocked shelves to organize aisles in assigned department.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
  • Aided management in achieving staffing goals through active involvement in recruitment efforts, including interviews and orientation sessions for new hires.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Prepared salads, soups and sandwiches for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Observed customer purchases in line and differentiated between standard portions.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Improved employee retention by developing and implementing effective training programs for new hires.
  • Streamlined operational processes through regular assessment and adjustment of procedures, resulting in increased efficiency.
  • Managed daily tasks to ensure smooth operations, maintaining a high level of customer satisfaction.
  • Implemented cost-saving measures by optimizing staff schedules and reducing waste in inventory management.
  • Coordinated with upper management to develop strategies for business growth and expansion opportunities.
  • Enhanced team performance through regular coaching sessions, fostering an environment of continuous improvement.
  • Assisted in the creation of sales goals and monitored progress, ensuring consistent revenue growth over time.
  • Oversaw financial aspects of the establishment, including budgeting, forecasting, and analysis of profit margins.
  • Developed strong relationships with vendors and suppliers to improve purchasing power and secure advantageous pricing options.
  • Handled customer complaints with professionalism and diplomacy, resolving issues promptly to maintain brand reputation.
  • Managed inventory effectively by conducting regular audits and adjusting orders accordingly, minimizing stockouts or excess product buildup.
  • Ensured compliance with company policies and local regulations by conducting thorough staff trainings on safety protocols and legal guidelines.
  • Collaborated with marketing team on promotional campaigns to drive foot traffic into the store, leading to increased sales opportunities.
  • Mentored junior team members to provide support in career development opportunities within the organization.
  • Managed payroll administration accurately ensuring timely processing while adhering to company guidelines.
  • Spearheaded initiatives aimed at improving workplace culture which contributed positively towards overall employee morale.
  • Utilized data-driven decision-making processes that led to better informed strategic choices.
  • Established open lines of communication among staff members promoting collaboration across different departments.
  • Initiated changes to the store layout in order to maximize floor space utilization, resulting in increased revenue per square foot.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reported issues to higher management with great detail.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Cashier/Merchandise Stocker

Goodwill
12.2015 - 12.2016
  • Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
  • Improved sales floor appearance through timely replenishment of products and regular maintenance.
  • Enhanced customer satisfaction by promptly assisting with product inquiries and location requests.
  • Ensured accurate inventory counts by conducting regular audits and updating system records accordingly.
  • Contributed to team success by collaborating with coworkers on various tasks, such as restocking and merchandising.
  • Maximized stock efficiency with proper rotation methods, minimizing expired or damaged items.
  • Maintained a safe work environment by adhering to company safety guidelines during stocking activities.
  • Assisted in successful promotional events, constructing visually appealing displays according to planograms.
  • Reduced stock discrepancies by diligently documenting incoming shipments and reporting any variances to management.
  • Streamlined restocking processes, regularly evaluating merchandise layouts for optimal organization and accessibility.
  • Accelerated the unloading process through organized handling of delivery trucks and effective teamwork.
  • Supported loss prevention efforts, monitoring store areas for possible theft incidents while performing daily tasks.
  • Aided in efficient inventory control measures, identifying potential overstocks or shortages based on sales trends.
  • Promoted positive customer experiences by addressing concerns promptly and offering suitable solutions when needed.
  • Facilitated seasonal product transitions, ensuring smooth integration of new items into existing displays per company guidelines.
  • Upheld visual merchandising standards across the sales floor, routinely checking for misplaced or incorrectly priced items.
  • Optimized storage space utilization with well-organized backstock areas and clear labeling systems for easy retrieval of products.
  • Boosted overall store performance through keen attention to detail during all stocking procedures, contributing to an enjoyable shopping experience for customers.
  • Participated in ongoing training sessions to stay current on industry trends and best practices related to stocking responsibilities.
  • Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Answered customer questions and provided detailed product information.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Processed and packaged stock items for customer purchases.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Consistently lifted materials weighing as much as Number pounds.
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.
  • Greeted customers and directed to requested products.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Maintained stockroom records and generated reports for management.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Interacted with guests in friendly and knowledgeable way.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Stocked shelves to match planogram images and instructions.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Safely and securely loaded items to prevent damage during transport.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Transported merchandise pallets to move in warehouse.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Managed timely and effective replacement of damaged or missing products.
  • Prepared and checked outbound shipments for accuracy.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Greeted store customers and discussed needs.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Recorded daily activities for inventory control.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Received new stock and input values into computer system.
  • Supervised and trained new staff in performing census.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Worked with customers to pack items according to specific desires and requirements.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Maintained store assets with effective loss prevention strategies.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Pre-assembled containers to be easily selected by packing associates.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Checked product levels and recommended new purchases.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Located needed merchandise in inventory using Type software and placed on skids for transport to shelves.
  • Monitored tasks and staff assignments to deliver projects under-budget and on-time.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
  • Partnered with merchandising team to create and implement profitable pricing strategies.
  • Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
  • Compiled reports of cost factors such as labor, production and equipment.
  • Developed plan-o-grams and layouts that maximized sales.
  • Planned and scheduled projects and directly performed installations.

Cook

Wise Guys Pizza
06.2011 - 12.2013
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Developed relationships with local suppliers to obtain freshest ingredients available.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Collaborated with the management team to develop new menu items based on customer feedback and preferences.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Mentored junior cooks in refining their culinary skills through hands-on guidance during meal preparation processes.
  • Continuously updated personal knowledge about ingredient trends, nutritional demands/preferences resulting in well-informed adjustments to recipes.
  • Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
  • Achieved cost efficiency by implementing effective budgeting and resource allocation strategies in the kitchen.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Monitored food quality and presentation to maintain high standards.
  • Prepared and served various food items in fast-paced Type environment.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Adjusted recipes based on ingredient availability or customer request.
  • Identified inefficiencies leading to improved productivity.
  • Planned menus for different events, seasons and customer requests.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Suggested actionable improvements to streamline training procedures.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.

Education

Highschool Diploma -

Canyon High School
Anaheim, CA
01.2009

Skills

  • Residential Construction
  • Inventory Tracking
  • Shipment Receiving
  • Customer Service
  • Construction Support
  • Commercial Construction
  • Demolition Assistance
  • Equipment Operation
  • Safety Understanding
  • Supply Stocking and Storage
  • Work Prioritization
  • Time Management
  • Work Site Organization
  • Attention to Detail
  • Heavy Lifting
  • Safety Awareness
  • Problem-solving abilities
  • Flexible Schedule
  • Networking abilities
  • Industry knowledge

Timeline

Apprentice Gm/ Service Lead

Chipotle
10.2019 - 12.2023

Cashier/Merchandise Stocker

Goodwill
12.2015 - 12.2016

Cook

Wise Guys Pizza
06.2011 - 12.2013

Highschool Diploma -

Canyon High School

Similar Profiles

CREATE PROFILE
Branden WootenFood Management/Construction/warehouse