Branden Wray
Reynoldsburg
Summary
Accomplished Case Manager with a proven track record at First Step Inc, adept in case management and critical thinking. Excelled in developing comprehensive plans, enhancing client outcomes by 30%. Skilled in relationship building, ensured effective service delivery and compliance. Demonstrates exceptional problem-solving and organizational abilities.
Overview
6
6
years of professional experience
Work History
Lawn Care Business Owner
Big B’z Landscaping and Mulching LLC.
11.2021 - Current
- Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
- Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
- Trained and motivated employees to perform daily business functions.
- Trained new team members in proper lawn maintenance techniques, ensuring consistent quality across all projects.
Case Manager
First Step Inc
04.2024 - 11.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Case Manager
People Places and Dreams
10.2023 - 04.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
PCA
Maryhaven
11.2021 - 09.2023
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Behavior Technician
Columbus Springs East Hospital
05.2021 - 11.2021
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Behavior Technician
Ohio Hospital For Psychiatry
09.2020 - 05.2021
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Security
Nutt House
05.2019 - 04.2021
- Performed opening and closing duties to maximize building security.
- Promoted culture of security awareness, leading by example and mentoring junior security staff.
- Complied with quality and information security policies and procedures.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
Caregiver
Firefly Support Services
08.2019 - 02.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
GED -
Luther E Ball
Circleville, OH05.2012
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Documentation and reporting
- Relationship building
- Conflict resolution
- Critical thinking
Timeline
Case Manager
First Step Inc
04.2024 - 11.2024
Case Manager
People Places and Dreams
10.2023 - 04.2024
Lawn Care Business Owner
Big B’z Landscaping and Mulching LLC.
11.2021 - Current
PCA
Maryhaven
11.2021 - 09.2023
Behavior Technician
Columbus Springs East Hospital
05.2021 - 11.2021
Behavior Technician
Ohio Hospital For Psychiatry
09.2020 - 05.2021
Caregiver
Firefly Support Services
08.2019 - 02.2021
Security
Nutt House
05.2019 - 04.2021
GED -
Luther E Ball
Similar Profiles
Corsandra PhelpsCorsandra Phelps
Chief Operations Manager at Big Rock's Landscaping & Demolition LLCChief Operations Manager at Big Rock's Landscaping & Demolition LLC
Lori WolfeLori Wolfe
Managing Member/Sales at Wolfe Forestry Mulching, LLCManaging Member/Sales at Wolfe Forestry Mulching, LLC
Lorrie LedgerLorrie Ledger
Office Manager at Davis Mulching and Digging, LLCOffice Manager at Davis Mulching and Digging, LLC