BRANDEN BETTS
Flint,MI
Summary
Unique Skills Exceptional interpersonal relations Proven team player mentality Flexible and adaptable to schedule changes and role expectations Creative problem-solving abilities Chauffeur License Fork/Clamp Hi-lo experience Dear Hiring Manager My previous work experience and leadership roles make me the ideal candidate for this position with your company. Throughout my career, I've taken pride in my confidence, transparency, and willingness to be patient with coworkers and customers. My occupational history shows variety and adaptability in multiple settings. These characteristics are paramount for a good work environment, but meeting goals becomes second nature when coupled with focus and efficiency. Hardworking Delivery Driver with6 years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading, and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery.
Overview
19
19
years of professional experience
Work History
Student Success Coordinator
GECS
01.2024 - Current
- Managed caseloads of diverse student populations, providing tailored guidance on achieving personal and academic goals.
- Enhanced student retention by implementing personalized success plans and progress monitoring.
- Coordinated with other departments to ensure seamless delivery of support services for students facing challenges or barriers to success.
- Provided one-on-one coaching sessions focused on goal-setting, time management, study skills, and stress management techniques.
- Implemented confidential record-keeping systems designed to protect student privacy while still allowing for effective communication among support teams.
- Established early warning systems to identify at-risk students, allowing for timely intervention and support measures.
- Coordinated tutoring services and academic workshops, resulting in increased student utilization of resources.
- Improved communication between students, parents, and faculty by organizing regular meetings and progress reports.
- Organized campus events promoting academic success, fostering positive relationships among students, faculty, and staff.
- Conducted comprehensive analysis of student data to inform targeted interventions and program improvements.
- Guided and supported faculty and staff in development of new programs.
- Collaborated with guidance counselors to identify students at risk due to poor attendance and develop appropriate interventions.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Collaborated with team members to complete large-scale data entry projects in a timely manner.
- Improved internal communication by maintaining accurate contact lists and employee records.
- Exhibited excellent time management skills, prioritizing tasks according to deadlines without compromising accuracy levels.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Paraprofessional
Edustaff
11.2023 - 01.2024
- A Paraprofessional is responsible for providing hands-on support to a teacher when preparing lessons or teaching students in the classroom
- Their duties include helping with behavior management during lessons, tracking a student’s grades and behavior, and setting up classroom materials before class
Volunteer
North End Soup Kitchen
11.2023 - 11.2023
- Served hot meals and distributed sack lunches to disadvantaged individuals.
- Assembled take-out bags to distribute to local homeless population.
- Reset tables with tablecloths, napkins and silverware to prepare for food service.
- Ensured a safe and clean environment for both volunteers and clients by maintaining strict hygiene standards.
- Managed inventory of supplies, ensuring adequate stock levels were maintained for smooth daily operations.
- Sanitized tables, handed out cleansing wipes and reminded visitors to maintain social distancing at tables.
- Streamlined food preparation processes for efficient meal distribution to those in need.
CCC Inspector and Lead Field Technician
HydroCorp
08.2022 - 10.2023
- Water Meter Installation
- Cross Connection Control Inspection
- Customer Service
- Appointment Scheduling
- Interstate traveling
- Plumber Code Recommendations
- Microsoft Excel
Resident Advisor
Flint Genesee Job Corps
12.2021 - 08.2022
- Manage residential trainees
- Microsoft Word
- Document daily/weekly progress
- Conduct trainee intake
- Counsel
- Center Security
- Trainee transport for work events
- Hourly Bed Checks
- Minor accountability
- Grounds Monitoring
- Race relations mediation
- Employee Training
- Microsoft Excel
Delivery Driver
Amazon
07.2021 - 12.2021
- Delivered rush merchandise on tight schedules to meet customer targets
- Answered customer questions regarding shipments
- Notified customers of delays to decrease calls to support
- Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty
- Loaded, balanced, and secured products to safely transport goods
- Maintained telephone and radio contact with the supervisor to receive delivery instructions
- Maximized schedule efficiency and personal use of time by planning optimal routes
- Inspected and monitored delivery vehicle and performed basic maintenance
Customer Service
Furniture & Mattress Center
01.2021 - 07.2021
- And over phone to maximize customer service
- Monitored customer order process and addressed customer issues
- Fostered relationships with customers to expand customer base and retain business
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
- Created and implemented store displays, promoting sales and growth
- Developed key customer relationships to increase sales
- Sold various products by explaining unique features and educating customers on proper application
- Answered incoming telephone calls to provide store, products and services information
- Built trusting relationships with customers by making personal connections
- Recorded and resolved daily transactions to promote revenue generation and customer satisfaction
Volunteer
Community Ed Crim Fitness Foundation
12.2020 - 12.2020
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Packaged and stored food products following proper handling and preservation methods.
- Organized and re-stocked various stations and self-service items.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Guaranteed customer satisfaction by quickly delivering orders.
Delivery Driver/Warehouse Worker
Eikenhout
09.2018 - 12.2020
- Unloading Trucks Driving/Delivery, Delivered rush merchandise on tight schedules to meet customer targets
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables
- Located and selected merchandise to verify against delivery sheet specifications
- Operated and maintained forklifts, stair climbers and pallet jacks
- Contacted customers prior to delivery to coordinate delivery times
- Processed shipment documents neatly and efficiently for each load
- Conducted pre-inspections to keep trucks reliable and well-maintained
- Obtained signatures needed to complete and process paperwork
Vendor
Mulders Vending
09.2017 - 09.2018
- From each Vending Machine and Store Kiosk Take Notes of Customer Requests
- Built and removed different displays and specific products based on customer requirements and promotional needs
- Stayed up to date on inventories, supplies and customer orders
- Organized and loaded product shipments and boxes
- Monitored daily and long-term routes for weather, traffic and other conditions
- Studied product and industry specs and prices to update signage and complete merchandising activities
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
Henry A. Fox Sale Co
04.2017 - 09.2017
- Processing Calculating Daily Revenue via Coin, Cash, Checks and or Electronic Funds Transfer
Team Member
Manpower - Steelcase
01.2011 - 04.2017
- Inc, Specifically Kentwood Manufacturing Plant, Core Steel fabrication and manufacturing assembly line Trained and proficient at eight unique welding and assembly stations Maintain team expectations for unit cycle times Support all Quality Control initiatives including scrap and schedule shorts as required Loading/Hauling
- Ssociate, Regional Distribution Center Train and mentor new associates in efficient and quality loading/hauling techniques Maintain team expectations for units per man hour cycle times Proficient at SAP electronic scanning system Proficient driver of miscellaneous powered industrial trucks (standup tugger/ sit-down forks/squeezebox) Support all Quality
- Control initiatives including red zone evaluation of parts and freight
- Maintain6 day,8-10 work day schedule since start date Able to lift60 pounds of freight and/or use pallet jack for heavier loads throughout the day Identify issues with the packing failures and damaged product immediately Assist in the8-step Lean manufacturing program to identify ways of improving
Forest Hills Enrichment/Aquatic and Fine
01.2007 - 01.2011
- Assisted in general cleaning of all facilities
- Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves
- Sanitized frequented areas and equipment using approved supplies
- Collected trash from floors within hallways, bathrooms and work areas
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas
- Restocked supplies, replacing toiletries, liners and soaps
- Handled and stored hazardous chemicals safely to prevent injury or illness
- Transported trash and hazardous waste to appropriate disposal area
- Responded to emergency cleaning requests to meet client expectations
Volunteer
Younglife
01.2006 - 01.2009
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Mentored junior team members, fostering a culture of continuous learning and skill development.
Education
High school diploma -
Grand Rapids Central High School
Grand Rapids, MINo Degree - Current Student
Charles Stewart Mott Community College
Flint, MISkills
- Training & development
- Cleaning
- Presentation skills
- Sales
- Shipping & Receiving
- Merchandising
- Assembly
- Leadership
- Fabrication
- Warehouse experience
- Hi-Lo
- Welding
- Commercial cleaning
- Freight
- Manufacturing
- Packaging
- Outside sales
- Communication skills
- Lean manufacturing
- Maintenance
- Customer service
- Inside sales
- Forklift
- Organizational skills
- Mentoring
- SAP
- Quality control
- Delivery driver experience
- Pallet jack
- Driving
- Load & unload
- 5S
- Negotiation
- Materials Handling
- Data analysis
- Student advising
- Conflict resolution
- Microsoft Excel
- Database management
- Goal setting
- Student engagement
- Counseling techniques
- Communication strategies
- Resource coordination
- Technology proficiency
- Problem-solving
- Excellent communication
- Decision-making
- Task prioritization
- Public relations
- Leadership development
- Self motivation
- Interpersonal skills
- Professionalism
- Interpersonal communication
- Public speaking
- Adaptability
- Written communication
Timeline
Student Success Coordinator
GECS
01.2024 - Current
Paraprofessional
Edustaff
11.2023 - 01.2024
Volunteer
North End Soup Kitchen
11.2023 - 11.2023
CCC Inspector and Lead Field Technician
HydroCorp
08.2022 - 10.2023
Resident Advisor
Flint Genesee Job Corps
12.2021 - 08.2022
Delivery Driver
Amazon
07.2021 - 12.2021
Customer Service
Furniture & Mattress Center
01.2021 - 07.2021
Volunteer
Community Ed Crim Fitness Foundation
12.2020 - 12.2020
Delivery Driver/Warehouse Worker
Eikenhout
09.2018 - 12.2020
Vendor
Mulders Vending
09.2017 - 09.2018
Henry A. Fox Sale Co
04.2017 - 09.2017
Team Member
Manpower - Steelcase
01.2011 - 04.2017
Forest Hills Enrichment/Aquatic and Fine
01.2007 - 01.2011
Volunteer
Younglife
01.2006 - 01.2009
High school diploma -
Grand Rapids Central High School
No Degree - Current Student
Charles Stewart Mott Community College
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