Brandi Abel
Winter Haven,FL
Summary
Proven leader with a track record of enhancing customer satisfaction and loyalty at Carrabba's Italian Grill. Skilled in staff oversight and customer service management. Expert in inventory monitoring and employee scheduling, demonstrating a keen ability to boost store success through strategic planning and team development.
Overview
8
8
years of professional experience
Work History
Key Holder
Carrabba's Italian Grill
03.2017 - Current
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Supervised food presentation and plating to enhance visual appeal.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
Education
Associate of Arts -
Polk State College
Lakeland08.2019
High School Diploma -
Lake Region High School
Eagle Lake06.2015
Skills
- Customer Service Management
- Staff Oversight
- Training and mentoring
- Team member development
- Inventory Monitoring
- Product ordering
- Employee Scheduling
- Marketing initiatives
Timeline
Key Holder
Carrabba's Italian Grill
03.2017 - Current
Associate of Arts -
Polk State College
High School Diploma -
Lake Region High School
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