Brandi Akines
Pine Bluff,AR
Summary
Dynamic Human Resources Generalist with experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
9
9
years of professional experience
Work History
Human Resources Generalist
Good Day Farm
Pine Bluff, AR
06.2023 - Current
- Provide guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Implemented and supervised orientation procedures for new hires.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Developed and monitored employee recognition programs.
Financial Relationship Consultant
Good Day Farm
Pine Bluff, AR
04.2021 - 12.2021
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and grow firm.
Store Manager
June's Hallmark
Pine Bluff, AR
03.2019 - 04.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Dispatch Manager
East End Towing
Little Rock, AR
03.2018 - 03.2019
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Recorded and secured archives of customer requests, services performed and other dispatch information to maintain accurate records and appropriate filing systems.
- Evaluated current operational processes to help develop, implement and improve practices.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
Teller
Bank Of America
Pine Bluff, AR
02.2017 - 07.2017
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Personal Banker/Teller Supervisor
Simmons Bank
Pine Bluff, AR
07.2014 - 02.2017
- Collaborated with bank manager on scheduling, hiring decisions and monthly audits.
- Observed, coached, and developed bankers in support of reaching performance objectives.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Assessed employee performance and developed improvement plans.
- Assisted with complex transactions using overrides and functions requiring additional authorization levels.
Education
High School Diploma -
Watson Chapel High School
Pine Bluff, AR05.2012
Skills
- Performance Management Strategies
- Staff Development
- File and Records Management
- Manager Coaching and Training
- Performance Management
- New Employee Orientation
- FMLA Comprehension
- Human Resources
- Analytical and Critical Thinking
- Microsoft Office
- Recruitment
Timeline
Human Resources Generalist
Good Day Farm
06.2023 - Current
Financial Relationship Consultant
Good Day Farm
04.2021 - 12.2021
Store Manager
June's Hallmark
03.2019 - 04.2021
Dispatch Manager
East End Towing
03.2018 - 03.2019
Teller
Bank Of America
02.2017 - 07.2017
Personal Banker/Teller Supervisor
Simmons Bank
07.2014 - 02.2017
High School Diploma -
Watson Chapel High School