Brandi Akines
Pine Bluff,AR
Summary
Dynamic Human Resources Generalist with experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
9
9
years of professional experience
Work History
Human Resources Generalist
Good Day Farm
06.2023 - Current
- Provide guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Implemented and supervised orientation procedures for new hires.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Developed and monitored employee recognition programs.
Financial Relationship Consultant
Good Day Farm
04.2021 - 12.2021
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and grow firm.
Store Manager
June's Hallmark
03.2019 - 04.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Dispatch Manager
East End Towing
03.2018 - 03.2019
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Recorded and secured archives of customer requests, services performed and other dispatch information to maintain accurate records and appropriate filing systems.
- Evaluated current operational processes to help develop, implement and improve practices.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
Teller
Bank Of America
02.2017 - 07.2017
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Personal Banker/Teller Supervisor
Simmons Bank
07.2014 - 02.2017
- Collaborated with bank manager on scheduling, hiring decisions and monthly audits.
- Observed, coached, and developed bankers in support of reaching performance objectives.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Assessed employee performance and developed improvement plans.
- Assisted with complex transactions using overrides and functions requiring additional authorization levels.
Education
High School Diploma -
Watson Chapel High School
Pine Bluff, AR05.2012
Skills
- Performance Management Strategies
- Staff Development
- File and Records Management
- Manager Coaching and Training
- Performance Management
- New Employee Orientation
- FMLA Comprehension
- Human Resources
- Analytical and Critical Thinking
- Microsoft Office
- Recruitment
Timeline
Human Resources Generalist
Good Day Farm
06.2023 - Current
Financial Relationship Consultant
Good Day Farm
04.2021 - 12.2021
Store Manager
June's Hallmark
03.2019 - 04.2021
Dispatch Manager
East End Towing
03.2018 - 03.2019
Teller
Bank Of America
02.2017 - 07.2017
Personal Banker/Teller Supervisor
Simmons Bank
07.2014 - 02.2017
High School Diploma -
Watson Chapel High School
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