Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Brandi Atkinson

Orangevale,CA

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Property Manager

TRI Property Management
08.2023 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Planned special events such as lotteries, dedications and project tours.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Completed annual rent calculations using housing database software.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Coordinated appointments to show marketed properties.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Maintained sufficient number of units market-ready for lease.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Kept properties in compliance with local, state and federal regulations.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Property Manager Assistant

Peak Residential
02.2022 - 08.2023
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Kept properties in compliance with local, state and federal regulations.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.

Property Manager Assistant

Sacramento Delta Property Management
12.2020 - 01.2022
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Negotiated contracts and agreements with vendors for constructive supplier relations.
  • Developed and maintained project documentation for reliable records.
  • Identified and resolved risks to minimize project disruption.
  • Generated weekly and monthly status reports for helpful progress tracking.
  • Updated customers and senior leaders on progress and roadblocks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Managed filing system, entered data and completed other clerical tasks.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Established administrative work procedures to track staff's daily tasks.

Business Development Manager

Graphic Nature
12.2005 - 11.2020
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Represented company and promoted products at conferences and industry events.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.

Executive Assistant to the Chief Executive Officer

Ethan Conrad Properties
01.2002 - 09.2005
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Organized and coordinated conferences and monthly meetings.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
  • Coordinated events and worked on ad hoc projects.
  • Handled incoming and outgoing mail, email and faxes.
  • Created and managed office systems to efficiently deal with documentation.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Developed and maintained automated alert systems for important deadlines.
  • Filed paperwork and organized computer-based information.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Screened personal and business calls and directed to appropriate party.
  • Took notes and dictation at meetings.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Wrote reports, executive summaries and newsletters.
  • Promoted team productivity by keeping supplies organized and well-stocked.

Skills

  • Contract Negotiation
  • Business Development
  • Grounds Maintenance
  • Database Management
  • Compliance Monitoring
  • Property Management
  • Vendor Management
  • Staff Management
  • Maintenance Scheduling
  • Tenant Relations
  • Adaptable
  • Valid CA Driver's License
  • Lease Renewals
  • Exceptional Oral and Written Communication Skills
  • Property Tours and Inspections
  • Apartment Maintenance
  • Knowledge of CA Real Estate Laws
  • Customer Service-Focused
  • Administrative Support
  • Multi-Family Property Management
  • Maintenance Knowledge
  • Valid DRE License

Certification

  • DRE License

Timeline

Property Manager

TRI Property Management
08.2023 - Current

Property Manager Assistant

Peak Residential
02.2022 - 08.2023

Property Manager Assistant

Sacramento Delta Property Management
12.2020 - 01.2022

Business Development Manager

Graphic Nature
12.2005 - 11.2020

Executive Assistant to the Chief Executive Officer

Ethan Conrad Properties
01.2002 - 09.2005

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Brandi Atkinson