Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Certified Nurse Assistant
Crestwood Care Center
Ogden, UT
08.2020 - Current
Maintained best-in-class standards for individualized care in 80 bed unit by continuously checking in with patients and families and quickly providing care.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Maintained excellent attendance record, consistently arriving to work on time.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Customer Service Associate
Ross Stores
Ogden, UT
06.2017 - 08.2020
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
Answered customer telephone calls promptly to avoid on-hold wait times.
Improved customer satisfaction ratings by addressing issues and fostering timely resolution