Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandi Battles

ELGIN,TX

Summary

Highly effective professional with successes in customer service, logistics, and business management. Proven ability to assess organizational needs with planning and implementation of creative solutions. Extensive experience in dealing with senior decision makers and all levels of operations. Proficient in client relations and customer service while providing excellent communication and problem solving.

Overview

32
32
years of professional experience

Work History

Sales Associate

CVS Pharmacy
Elgin, TX
05.2024 - 07.2024
  • Developed trusting relationships with customers by making personal connections.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped customers find specific products, answered questions and offered product advice.

Clerk

Refuel
Hutto, TX
01.2023 - 12.2023
  • Processed customer payments, counted money in cash drawers and balanced receipts with sales.
  • Verified age of customers purchasing alcohol or tobacco products with valid ID.
  • Greeted customers entering the gas station and provided assistance when needed.
  • Stocked shelves with merchandise such as snacks, drinks and other convenience items.
  • Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
  • Operated cash register to process transactions accurately and efficiently.
  • Assisted in ordering supplies for store when needed and maintained inventory records.
  • Provided excellent customer service by addressing complaints promptly and courteously.

Cashier

Lowes Home Improvment
Bastrop, TX
09.2021 - 09.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.

Sales Associate

Kohl's dept. store
North Austin
02.2019 - 12.2019
  • Do returns with both kohls and amazon
  • Cash out customers
  • Handle money
  • Customer service.

Manager

Cash-N-Advance
08.2004 - 10.2009
  • Established and maintained customer relations
  • Assists with branch teller duties to include but not limited to ATM and night drop transactions
  • Verify cash/coin shipments
  • Balancing cash machine and vaults
  • Perform end of day balancing and closing
  • Maintain and oversee efficient operation of office staff and office processes
  • Examine, evaluate, and process loan applications
  • Oversee and implement processes for cash flow and cash deliveries
  • Run and review collection reports to determine status of collections and outstanding balances
  • Work on delinquent accounts and collect outstanding debts
  • Prepare operational and risk reports for analysis
  • Approve, or reject the lines of credit on personal loans.

Warehouse Stocker and Clerk

O'Reilly Auto Parts
05.1999 - 08.2004
  • Receive and count stock items, and record data manually then input the information into the computer
  • Pack and unpack items to be stocked on the shelves on the main floor and warehouse
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
  • Store items in an orderly and accessible manner in warehouse, tool rooms, supply rooms, or other areas
  • Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
  • Mark stock items using identification tags, stamps, electronic marking tools, or other labeling equipment
  • Keep records on the use and/or damage of stock or rack handling equipment.

Shift manager

RaceTrac petroleum
Austin
03.1992 - 05.1999
  • Handled paperwork and cash outs
  • Putting up stock orders
  • Helping to resolve customer and employee complaints
  • Greet customers and ask about the quality of service they are receiving.

Clerk

Diamond shamrock
Austin
03.1996 - 09.1996
  • Cashing out customers
  • Putting up stock.

Education

GED -

Online GED
Elgin, tx
05.2017

Skills

  • Reporting
  • Logistics
  • Administration and management
  • Quality Assurance
  • Literacy and Numeracy
  • Client Relations
  • Recordkeeping
  • Strong communication skills
  • Critical thinking
  • Organization skills
  • Equipment operation
  • Stocking and replenishing
  • Cleaning
  • Reliability
  • Interpersonal skills
  • Maintaining work areas

Timeline

Sales Associate

CVS Pharmacy
05.2024 - 07.2024

Clerk

Refuel
01.2023 - 12.2023

Cashier

Lowes Home Improvment
09.2021 - 09.2022

Sales Associate

Kohl's dept. store
02.2019 - 12.2019

Manager

Cash-N-Advance
08.2004 - 10.2009

Warehouse Stocker and Clerk

O'Reilly Auto Parts
05.1999 - 08.2004

Clerk

Diamond shamrock
03.1996 - 09.1996

Shift manager

RaceTrac petroleum
03.1992 - 05.1999

GED -

Online GED
Brandi Battles