Brandi Began
Trenton,OH
Summary
Professional administrative specialist with strong organizational skills and keen eye for detail. Proven track record of managing schedules, coordinating meetings, and handling correspondence efficiently. Strong focus on team collaboration and adaptability to changing needs. Known for reliability, effective communication, and maintaining high standards in fast-paced environment.
Overview
17
17
years of professional experience
Work History
Office Secretary
Mt Healthy High School
10.2023 - Current
- Coordinated daily office operations, ensuring efficient communication among staff and students..
- Assisted in maintaining student records, ensuring accuracy and confidentiality of sensitive information.
- Handled incoming inquiries via phone and email, providing prompt and professional assistance to stakeholders.
- Supported administrative tasks such as preparing reports and correspondence, ensuring timely distribution of information.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
Secretary
Fairfield City School District
08.2021 - 10.2023
- Managed scheduling and appointment coordination for school administrators.
- Maintained accurate records and documentation for student files and reports.
- Assisted with communication between parents, staff, and community members.
- Organized events and meetings, ensuring logistical support and materials availability.
Internet Sales Manager Office Controller
Matt Castrucci Auto Mall of Dayton
03.2019 - 09.2023
- Developed and implemented online sales strategies to enhance customer engagement and drive revenue growth.
- Managed digital marketing campaigns across various platforms, optimizing for lead generation and conversion rates.
- Trained and mentored sales staff on effective internet sales techniques and customer service best practices.
- Processed payroll for over 1,000 employees using ADP Workforce Now and QuickBooks.
- Collaborated with HR to resolve employee inquiries regarding payroll discrepancies and benefits.
Internet Sales Manager
Superior Hyundai South
08.2015 - 03.2019
- Developed and implemented online sales strategies to enhance customer engagement and drive revenue growth.
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Led training sessions for staff on best practices in online customer service and sales techniques.
Health Unit Coordinator
West Chester Hospital
08.2008 - 08.2015
- Coordinated patient admissions and discharges, ensuring smooth transitions within care units.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Facilitated communication between healthcare providers and patients, enhancing overall service delivery.
- Implemented scheduling systems for appointments, optimizing resource allocation and staff efficiency.
Education
High School Diploma -
Talawanda High
Oxford OHSkills
- Office management
- Record maintenance
- Customer service
- Communication coordination
- Payroll processing
- Document preparation
- Spreadsheet development
Timeline
Office Secretary
Mt Healthy High School
10.2023 - Current
Secretary
Fairfield City School District
08.2021 - 10.2023
Internet Sales Manager Office Controller
Matt Castrucci Auto Mall of Dayton
03.2019 - 09.2023
Internet Sales Manager
Superior Hyundai South
08.2015 - 03.2019
Health Unit Coordinator
West Chester Hospital
08.2008 - 08.2015
High School Diploma -
Talawanda High