Brandi Bing
Dumfries,VA
Summary
Seasoned small business owner with several years of experience and expertise in resource allocation and schedule management. Orderly and committed offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and a self-motivated nature with the ability to work effectively under minimal supervision, as part of a team, or while managing a team.
Overview
18
18
years of professional experience
Work History
Owner/Childcare Provider
Just Like Home
Woodbri, VA
08.2015 - Current
- Managed daily operations of business, including hiring and training staff.
- Managed budgeting responsibilities related to payroll expenses, rent payments and supplies purchases.
- Reviewed applications from prospective families interested in enrolling their children in the program.
- Planned nutritious meals that meet USDA guidelines for nutritional value.
- Established relationships with parents and guardians to foster strong communication regarding their child's progress.
- Implemented age-appropriate curricula designed to stimulate physical, mental and emotional development in young children.
- Created a safe, nurturing environment to promote learning and growth in children.
Private Nanny
Tamieka Jones
Dumfries, VA
09.2022 - 09.2024
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Developed an understanding of each child's individual strengths and weaknesses.
- Planned age-appropriate educational activities designed to promote learning and development.
- Prepared children's meals according to the needs of the family.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Responded quickly in emergency situations using sound judgment and problem solving skills.
- Documented and communicated daily reports outlining each child's daily activities.
Tenant Services Coordinator
Simpson Properties, Inc.
Alexandria, VA
06.2011 - 11.2013
- Developed strong relationships with tenants by providing daily support, assisting three (3) Property Managers, and supporting the Director of Building Operations.
- Answered incoming tenant service calls and efficiently dispatched them to the appropriate property engineer, maintenance staff, or cleaning vendor.
- Entered work orders into Building Engines software
- Processed all tenant service and OT HVAC requests
- Ensured efficient processing of tenant charge backs and service billing
- Assist with the scheduling of contractor work
- Maintained filing systems for tenant files across 30+ properties
- Provide support to Property Managers by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages, and miscellaneous type-written information
- Assist Property Managers with tenant files, memos, letters, etc
- To tenants
- Maintain and update a master tenant list for all property managers
- Maintain the weekly On-Call list and notify Datawatch of the new On-Call Engineer and Property Managers
- Execute prompt accurate billing of tenant work orders for billable services
- Maintain and update a master contracts list identifying all contractors and venders servicing all managed properties
- Assembled and distribute welcome packages to all new tenants and move out packages to tenants vacating the properties
- Coordinate tenant appreciation functions (such as welcome breakfasts, blood drives, ice cream socials, holiday baskets, luncheons, etc.)
- Coordinate and provide tenants with holiday and special event notification
- Provide tenants and vendors with assistance in all aspects of scheduling building maintenance, communicating building procedures and supplying general building information
- Maintained and Ordered office supplies as needed
- Performed other duties as assigned.
- Managed tenant inquiries and complaints, responding in a timely manner.
Program Administrator
Yayah’s Inc.
Washington, DC
03.2007 - 04.2011
- Assisted the Executive Director with administrative tasks, such as managing their calendar and scheduling meetings. Also responsible for coordinating meeting logistics and conducting research for program materials. Maintained professional and courteous communication with major governmental agency, contract providers, staff, and other constituents.
- Prepared various correspondence and reports including draft memos, letters, and email replies to routine inquiries
- Collaboratively worked with staff and coordinated administrative activities to efficiently operate the company's residential program, ensuring compliance with Chapter 62 Regulations and agency policies.
- Executed various other duties as instructed by the Executive Director.
Education
Diploma -
T.C. Williams High School
Alexandria, VA06.1997
Skills
- Extensive Customer Service and Client relationship experience
- Communicates effectively
- Ability to listen, think clearly and to communicate effectively and courteously in challenging situations
- Proven customer service and problem solving skills
- Ability to work effectively under minimal supervision and as part of a team
Timeline
Private Nanny
Tamieka Jones
09.2022 - 09.2024
Owner/Childcare Provider
Just Like Home
08.2015 - Current
Tenant Services Coordinator
Simpson Properties, Inc.
06.2011 - 11.2013
Program Administrator
Yayah’s Inc.
03.2007 - 04.2011
Diploma -
T.C. Williams High School
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