BRANDI BONEY
BALL,LA
Summary
Data Entry/Administrative Assistant with 16+ years of experience in managing schedules, maintaining office operations, and handling high-volume calls. Proven track record in improving efficiency through meticulous data entry, bookkeeping, and transcription. Adept at fostering strong relationships with suppliers and customers, ensuring timely delivery and accurate communication.
Overview
16
16
years of professional experience
1
1
Certification
Work History
PARTS DEPARTMENT MANAGER
ADVANCED COLLISION REPAIR
07.2023 - 07.2024
- Maintained inventory records by manually going through parts on a daily basis
- Proofreading estimates for accuracy on parts before they're ordered
- Ordered all parts needed for active jobs
- Created strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of backordered parts
- Received parts as they were delivered, compared part numbers to the job parts list checking for accuracy, labeled the part and delivered to the assigned technician
- Created and processed return forms and labels for parts that came in damaged and/or incorrect
- Entered all parts into the database that were delivered on a daily basis
- Job file maintenance for parts that were returned when a credit memo is received
- Handled all phone calls with vendors via phone and zoom
- Responded to business inquiries through email
- Phone reception
- Tracked parts through the delivery process ensuring a timely repair and efficiency improvement
- Resolved issues with late deliveries maintaining a smooth workflow to minimize delays
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Coordinated closely with other departments within the dealership to optimize operational efficiency across all areas of responsibility.
EXECUTIVE ADMINISTRATIVE ASSISTANT/MANAGER
MIKES MOBILE HOME MOVERS
11.2008 - 08.2022
- Managed schedules and appointments through calendar
- Maintained office operations, resulting efficiency improvements
- Prepared and edited correspondence and monthly reports
- Communicated with customers daily
- Created and process service request forms for local dealers and manufacturers
- Closed loans with customers in office
- Answered heavy call volumes
- Accounts receivable and payables
- Processed tax returns
- Heavy filing and bookkeeping
- Heavy Data Entry
- Transcription of daily meetings and interactions with all customers via phone or video call
- Entered transcription into the database
Education
NURSING
NORTHWESTERN STATE UNIVERSITY
NATCHITOCHES, LOUISIANA2001
Skills
- Warehouse Operations
- Purchasing strategies
- Forecasting abilities
- Lean principles
- Ordering parts
- Customer Service
- Customer Relations
Certification
- WAREHOUSE MANAGEMENT: INVENTORY, STOCK & SUPPLY CHAINS
- WORKING AS A VIRTUAL ASSISTANT
- ROLES AND RESPONSIBILITIES OF VIRTUAL ASSISTANTS
- DATA ENTRY TOOLS AND TECHNIQUES
- ENGLISH-EXPRESSIONS (UPPER-INTERMEDIATE LEVEL)
- DATA, DATABASES AND MINING
- AN INTRODUCTION TO PROOFREADING
- CUSTOMER CARE SKILLS AND TELEPHONE ETIQUETTE
- BASIC PROOFREADING AND COPYEDITING TECHNIQUES
- ENGLISH FOR BUSINESS ADMINISTRATION
- BEST PRACTICES FOR REMOTE WORK
- BASICS OF PROOFREADING
- MICROSOFT WORD FOR EVERYDAY USE
- ENGLISH-WORD FORMS (UPPER-INTERMEDIATE LEVEL)
- LEARN ENGLISH: DAILY ACTIVITIES AND ADVERBS OF FREQUENCY
- LEARN ENGLISH: PERSONAL INFORMATION AND POSSESSIVE ADJECTIVES
- MICROSOFT WORD FOR ADMINISTRATIVE PROFESSIONALS
- DATA DOCUMENTATION AND RECORD KEEPING FOR ORGANIZATIONAL EXCELLENCE
- FUNDAMENTALS OF CERTIFIED DATA MANAGEMENT PROFESSIONAL (CDMP)
- EXCEL'S DATA TOOLS AND MANAGEMENT FOR BEGINNERS
- INTRODUCTION TO DATA SCIENCE
Personal Information
Age: 44
Timeline
PARTS DEPARTMENT MANAGER
ADVANCED COLLISION REPAIR
07.2023 - 07.2024
EXECUTIVE ADMINISTRATIVE ASSISTANT/MANAGER
MIKES MOBILE HOME MOVERS
11.2008 - 08.2022
- WAREHOUSE MANAGEMENT: INVENTORY, STOCK & SUPPLY CHAINS
- WORKING AS A VIRTUAL ASSISTANT
- ROLES AND RESPONSIBILITIES OF VIRTUAL ASSISTANTS
- DATA ENTRY TOOLS AND TECHNIQUES
- ENGLISH-EXPRESSIONS (UPPER-INTERMEDIATE LEVEL)
- DATA, DATABASES AND MINING
- AN INTRODUCTION TO PROOFREADING
- CUSTOMER CARE SKILLS AND TELEPHONE ETIQUETTE
- BASIC PROOFREADING AND COPYEDITING TECHNIQUES
- ENGLISH FOR BUSINESS ADMINISTRATION
- BEST PRACTICES FOR REMOTE WORK
- BASICS OF PROOFREADING
- MICROSOFT WORD FOR EVERYDAY USE
- ENGLISH-WORD FORMS (UPPER-INTERMEDIATE LEVEL)
- LEARN ENGLISH: DAILY ACTIVITIES AND ADVERBS OF FREQUENCY
- LEARN ENGLISH: PERSONAL INFORMATION AND POSSESSIVE ADJECTIVES
- MICROSOFT WORD FOR ADMINISTRATIVE PROFESSIONALS
- DATA DOCUMENTATION AND RECORD KEEPING FOR ORGANIZATIONAL EXCELLENCE
- FUNDAMENTALS OF CERTIFIED DATA MANAGEMENT PROFESSIONAL (CDMP)
- EXCEL'S DATA TOOLS AND MANAGEMENT FOR BEGINNERS
- INTRODUCTION TO DATA SCIENCE
NURSING
NORTHWESTERN STATE UNIVERSITY
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