HR professional with significant expertise in human resources management, bringing value through strategic HR initiatives and employee development programs. Known for fostering collaborative environments and delivering consistent results. Skilled in talent acquisition, policy development, and effective communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HR Manager
The United Broker’s Insurance Agency – DBA. Samuel Hale, LLC
10.2020 - Current
Client communications - providing HR consulting and compliance guidance to a portfolio of 150 clients, addressing their unique needs and challenges
Responsible for sending out notices to clients, updating them on changes in California law, and answering all HR questions and concerns
Partner with clients to develop and implement HR policies, procedures, and employee handbooks tailored to their business needs
Supporting clients in navigating federal, state, and local labor laws, such as FLSA, FMLA, ADA, and EEO regulations
Collaborate with internal teams (e.g., payroll, benefits, risk management, finance) to deliver comprehensive PEO services to clients
Provide guidance on HR best practices, including workforce planning, talent management, and compliance with employment laws and regulations
Assist clients with employee relations matters, including conflict resolution, performance management, and disciplinary actions
Conduct HR audits to identify potential risks and recommend solutions to ensure compliance and mitigate liabilities
Build and maintain strong relationships with client stakeholders to ensure satisfaction and retention
Stay informed about HR trends, legal updates, and industry best practices to proactively address client needs
Overseeing HR and benefits department
Head of company DE&I Initiatives – planning corporate events, scheduling holiday activities to boost office morale, and making sure every birthday and work anniversary is acknowledged (with EE consent, of course)
Creating standard operating procedures for benefits program, as well as ACA compliance guides for clients and internal admin
Creating job descriptions and delegating responsibilities for HR department positions
Conducting investigations in response to sexual harassment complaints
Custodian of Records - responsible for submitting all record responses to worker’s compensation and wage and hour subpoenas
Onboarding and training for new employees
Offboarding employees who have resigned or been terminated
Implementation – responsible for setting up all Section 125 plans in all HR and Payroll systems – at the global, system, and client levels
401K Plan Administration
Benefit Administration
Coordinated with medical, dental, and vision providers for annual PEO group plan renewals
Coordinated with medical, dental, vision providers, and marketing team to conduct annual open enrollment for internal staff and clients
Processing medical, dental, and vision enrollments
Managed a company sponsored self-insured preventative care plan by creating and distributing insurance cards to plan members and processing medical claims
COBRA administration
Benefit Billing Reconciliation - Medical, Dental, and Vision insurance
Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
Improved workplace culture through the development and implementation of diversity initiatives.
Facilitated organizational change through effective communication and collaboration with senior management.
Streamlined HR processes for increased efficiency with the use of HRIS systems.
Administrative Assistant
Boulay Construction, Inc
01.2020 - 10.2020
Billing Reconciliation
Creating schedules for worksites
Onboarding new employees
Ordering materials for all projects - supplies, lumber and trusses
Reviewing and approving timecards to submit to payroll
Regular audits to ensure labor code compliance
Updating company handbook
Making OSHA safety binders for all worksites
Various Customer Service Roles
07.2014 - 01.2020
I worked multiple customer service positions while supporting myself as a full-time college student. I worked in fast paced environments, well-known for their customer service; such as Dutch Brother’s Coffee, Leatherby’s, and Dave and Busters. These roles taught me to work effectively in fast-paced team environments.
Education
Bachelor of Science - Psychology
Sacramento State University
Sacramento, CA
01.2019
Associate of Science - Psychology
Sierra College
Rocklin, CA
01.2017
Associate of Arts - Business Administration
Sierra College
Rocklin
01.2017
Skills
Consulting
Performance Management
Rewards & Recognition Programs
Talent Development & Training
HRIS Technologies
Management
Implementation
Organizational Development
HR Policies & Procedures
Employee Relations
Orientation & Onboarding
Diversity & Inclusion
Benefit Administration
Employment Law
Attention to Detail
Accomplishments
Supervised team of three staff members.
Achieved [Result] through effectively helping with [Task].
Achieved [Result] by introducing [Software] for [Type] tasks.
Collaborated with multiple payroll systems, healthcare providers such as Kaiser, Delta, and VSP, and OneKonnect to establish EDI file to automate the company's benefit enrollment process.