BRANDI BRAGG
Montezuma,GA
Summary
Accomplished Dental Assistant with a proven track record at Carl F. Williams, DDS, where I built a loyal patient base through empathetic care and professional etiquette. Skilled in patient records management and adept at utilizing software for efficient office operations. Excelled in fostering patient trust and streamlining treatment processes, significantly enhancing patient experience and office efficiency. Currently seeking a remote job to use my scheduling skills, amazing customer service personality and helpful attitude to grow your business and satisfy your patients.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Dental Assistant
Carl F. Williams, DDS
Oglethorpe, Georgia
08.2008 - 12.2023
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Briefed patients on dental procedures and payment plans to help make informed decisions.
- Maintained a neat, clean and organized environment throughout the office.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Educated patients on treatment procedures and post-procedure home care.
- Checked with participants throughout procedures to help alleviate anxiety.
- Explained dental services and payment plans to help patients make informed decisions.
- Prepared bills and completed insurance forms using system software.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Conducted routine maintenance of equipment used in dentistry operations.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Kept track of treatment information in patient records.
Education
Some College (No Degree) - Early Childhood Care And Education
South Georgia Technical College
Americus, GACPC - Medical Coder
AAPC
Skills
- Team collaboration
- Patient scheduling
- Patient records gathering
- Data confidentiality measures
- Office management
- Medical records management
- Proficient in [software]
- Patient care coordination
- Professionalism and etiquette
- Patient schedule management
Certification
Expanded functions Dental Assistant
Timeline
Dental Assistant
Carl F. Williams, DDS
08.2008 - 12.2023
Expanded functions Dental Assistant
Some College (No Degree) - Early Childhood Care And Education
South Georgia Technical College
CPC - Medical Coder
AAPC
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