Brandi Bryan

• Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Developed business plan, processes and procedures to provide superior products to customers.
• Managed day-to-day business operations.
• Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
• Trained and motivated employees to perform daily business functions.
• Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.

• Arranged financing and reviewed required documents to determine approval/rejection.

• Tracked daily sales and generated activity and productivity reports.

• Verified customer information including income information and signature.

• Assisted sales staff in determining available financing options.

• Kept charge-backs at an acceptable level without sacrificing on quality.

• Handled vehicle demonstrations and made arrangements for test drives.

• Maintained positive relationships with manufacturers

• Hired new employee as necessary and provided initial training

• Assisted sales team to successfully complete customer transactions

• Established weekly monthly and quarterly sales goals for staff

• Arranged and attended weekly sales meetings

• Ensured that all dealership standards were implemented

• Maintained a database of customer information and generated monthly reports

• Determined whether or not to approve financing on a case-by-case basis.