Brandi Capielano
Kenner,LA
Summary
Highly organized and personable office receptionist with a strong background in customer service and administrative tasks. Seeking a position where I can utilize excellent communication skills to greet and assist visitors, manage incoming calls, schedule appointments, and maintain a professional and welcoming atmosphere. Dedicated to providing exceptional customer service and ensuring smooth office operations.
Overview
7
7
years of professional experience
Work History
Teaching
John Curtis Christian School
05.2023 - Current
- Assisted lead teacher in developing and implementing age-appropriate lesson plans and activities
- Provide support to children with special needs, ensuring their inclusion and participation
- Maintain a safe and clean classroom environment, following all health and safety guidelines
- Collaborate with parents and communicate effectively to provide updates on all children's progress.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
General Office Manager
Broussard's Plumbing
12.2020 - 05.2023
- Supervised and directed the technicians to effectively perform the functions of equipment repair,
installation, start-up, operation, and other duties as required to ensure customer satisfaction
• Reviewed technicians' work to ensure quality meets established standards, techniques, and safety
requirements; makes recommendations as requirements to improve quality and productivity
• Responsible for technicians' performance appraisals, reviews and for setting improvement goals per
company requirements
• Scheduled, directed, and provided technical support for technicians to meet service demands and
customers' expectations
• Recruited, interviewed, hired, and trained technicians as required to meet workload demands, and
company or customer expectations and requirements
• Developed and monitored budgets, goals, and objectives to insure departmental profitability
• Reviewed work orders, invoices, and time reports for accuracy, and to ensure timely cash flow and
maintain minimal account receivables
• Specified and made sure that required parts are ordered in timely fashion to ensure work deadlines
are met
• Managed larger installation, start-up, and commissioning projects; coordinates and directs a team of
technicians
- Completed bi-weekly payroll for 32 employees.
Lead Teacher
St Mathews Early Child Development
08.2019 - 12.2020
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Worked one-on-one with students and student teachers to increase overall classroom success.
Supervisor/Mr.
Snowball
02.2017 - 06.2019
- Responsible for managing 13 employees
- In charge of all Inventory, staffing, scheduling, and training of all employees
- Responsible for charting sales each day and keeping track of revenues and expenses
- Ensured all deposits were made daily to bank
- Ensure that all responsibilities are done by end of day and ready and prepared to start the next day of business.
Education
Real estate -
Donaldson Educational Services
Metairie, LA10.2023
Business Management -
Delgado Community College
New Orleans, LA03.2019
Skills
- Attention to Detail
- Cash Flow Management
- Creative Problem Solving
- Customer Expectation Management
- Decision Making
- Equipment Maintenance
- Leadership
- Measure Customer Feedback
- Quality and Productivity Improvement
- Quality Control
- Written and Verbal Communication
Timeline
Teaching
John Curtis Christian School
05.2023 - Current
General Office Manager
Broussard's Plumbing
12.2020 - 05.2023
Lead Teacher
St Mathews Early Child Development
08.2019 - 12.2020
Supervisor/Mr.
Snowball
02.2017 - 06.2019
Real estate -
Donaldson Educational Services
Business Management -
Delgado Community College
Similar Profiles
Karen BufordKaren Buford
High School Biology Teacher at McComb High SchoolHigh School Biology Teacher at McComb High School
Chryzel Moss-MartinezChryzel Moss-Martinez
CDL Class B Driver at John Curtis Christian SchoolsCDL Class B Driver at John Curtis Christian Schools
Evelyn KersbergenEvelyn Kersbergen
Teacher on Call at John Knox Christian SchoolTeacher on Call at John Knox Christian School