Detail-oriented Administrative Specialist excelling in executive support and project coordination. Demonstrated ability to prioritize tasks and resolve scheduling conflicts, ensuring seamless operations and compliance with project deadlines.
Overview
14
14
years of professional experience
Work History
Administrative Specialist III
Kaiser Permanente
10.2023 - Current
Company Overview: Medicaid Care Delivery Operations
Coordinate executive scheduling and manage meeting logistics to ensure efficient time management
Manage extensive hiring processes by collaborating with talent acquisition and overseeing onboarding and offboarding
Coordinate travel arrangements for Senior Leadership
Administer expense reports for Directors and Manage timekeeping adjustments
Manage calendars for Vice President / Executive Director/ Senior Director
Coordinate and maintain complex executive calendars, including scheduling meetings, appointments, and travel
Resolve scheduling conflicts and prioritize tasks based on urgency and importance.
Act as the primary point of contact for internal and external stakeholders
Assist with Project Coordination for team
Track deliverables and timeframes for compliance deadlines
Assist with coordination of timelines for projects
Maintain budget report for contractors
Medicaid Care Delivery Operations
Department Secretary
Kaiser Permanente
05.2023 - 10.2023
Company Overview: Pediatrics Sub-Specialty
Managed day-day operational task, ensuring effective coordination and project management, leading to timely completion of departmental initiatives within a one-month timeframe
Resolved interdepartmental conflicts in accordance with service level agreements, enhancing communication efficiency and collaboration
Organized regular meetings, crafted agendas, and oversaw high-level event planning, in addition to maintaining a comprehensive call schedule for over 100 employees
Maintained training for staff
Pediatrics Sub-Specialty
Department Secretary
Kaiser Permanente
02.2016 - 05.2023
Company Overview: Department of Anesthesia
Coordinated project timelines, achieving departmental objectives within a 30-day target from project launch to execution.
Orchestrated quality assurance inspections with vendors, product standards and service delivery.
Resolved interdepartmental service level agreement conflicts, enhancing operational efficiency and interdepartmental communication.
Administered comprehensive administrative support, including scheduling, supply management, and maintenance of confidential records, optimizing organizational workflows.
Record and distribute meeting minutes, highlighting key action items and follow-ups.
Resolve scheduling conflicts and prioritize tasks based on urgency and importance
Coordinated People Pulse survey for dept
Timekeeper for three teams/ Assist with Physician HR timecards monitor
Department of Anesthesia
Administrative Clerk
Kaiser Permanente
02.2015 - 02.2016
Evaluated and processed insurance claims adhering to the ICD-9 coding standards, ensuring thorough screening for payment eligibility and accurate documentation.
Conducted comprehensive analysis of medical records and authorization forms to detect fraudulent activity and assess treatment prognoses, upholding high standards of healthcare administration.
Procurement Specialist I
Kaiser Permanente
08.2011 - 03.2014
Verified and maintained accuracy of product pricing information within corporate purchasing systems, ensuring contractual compliance.
Managed updates and corrections to the One Link database, facilitating the integrity of medical product data across all facilities.
Monitored contract usage, communicated product changes, and collaborated with teams to resolve discrepancies, enhancing operational efficiency.
Education
Master of Science - Management, Concentration in Project Management
Colorado Technical University
11.2024
Bachelor of Science - Healthcare Management
Colorado Technical University
01.2023
High School Diploma -
Oakland Technical High School
06.1996
Skills
Microsoft Office
Outlook
PowerPoint
One Link
SharePoint
Staffing/Recruitment
Patient Scheduling
ESmartfile Manager
Project Management
Expense Reports
Time Management
Interpersonal Skills
Strong Customer Relationships
Employee Files Records Retention
Event Planning
Smartsheet
Timekeeping
Data analytics
Timeline
Administrative Specialist III
Kaiser Permanente
10.2023 - Current
Department Secretary
Kaiser Permanente
05.2023 - 10.2023
Department Secretary
Kaiser Permanente
02.2016 - 05.2023
Administrative Clerk
Kaiser Permanente
02.2015 - 02.2016
Procurement Specialist I
Kaiser Permanente
08.2011 - 03.2014
Master of Science - Management, Concentration in Project Management
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
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Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group