Brandi C. Farrell
PalletSource, Inc
Norwalk
17
years of professional experience
Human Resources professional with strong focus on team collaboration and achieving results. Skilled in recruitment, employee relations, and benefits administration. Reliable and adaptable, capable of managing changing needs and priorities. Known for effective communication and problem-solving abilities, ensuring positive workplace environment and efficient HR operations.
Work History
Human Resource Administrator
5 Years 4 Months- Manage payroll; timekeeping and incentive pay to track hours and accurately pay employees.
- Handling all on-boarding process for newly hired employees.
- Maintain accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Oversee hiring, staffing, and labor law compliance.
- Ensure legal compliance in all HR practices by staying current with relevant employment laws and regulations, as well as conducting regular policy reviews.
- Monitoring of labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
- Collaborate with management to identify staffing needs and develop workforce planning strategies, resulting in optimized personnel resources allocation.
- Facilitate the performance management process by providing ongoing feedback, administering evaluations, and coordinating professional development opportunities for employees.
- Manage employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
- Coordination of company-wide events to enhance employee morale such as holiday parties and recognition / appreciation ceremonies
- Instruct senior leaders on appropriate employee corrective steps.
- Discover and resolve complex employee issues that affected management and business decisions.
- Facilitate successful policy implementation and enforcement to maintain legal and operational compliance.
- Participate in structured compensation discussions with corporate company management to market conditions and budget demands.
Admissions Coordinator-Norwalk Memorial Home & Transitional Skilled Nursing
9 Months- Coordinated admissions processes to ensure efficient patient intake and registration.
- Developed and maintained relationships with referral sources to enhance patient flow.
- Entered patient information into electronic health record systems for streamlined data management, compliance and patient care.
- Analyzed patient admission trends to identify areas for process improvement and efficiency.
- Collaborated with healthcare providers to facilitate smooth transitions of care for patients.
- Ensured adherence to regulatory requirements in all admissions practices and documentation processes.
- Provided exceptional customer service during phone and email interactions with prospective patients and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Completed preliminary paperwork for incoming and outgoing patients.
Therapy/Intake Administrative Assistant
1 Year 7 Months- Managed patient intake processes, ensuring accurate data collection and documentation.
- Maintained confidentiality of sensitive patient information in compliance with HIPAA regulations.
- Managed daily office tasks such as mail distribution, supply inventory maintenance, and appointment confirmations.
- Supported team members by managing a high volume of incoming calls and redirecting to appropriate personnel.
- Collaborated closely with healthcare professionals to ensure seamless coordination of services for patients in need.
Certified Pharmacy Technician
4 Years 1 Month- A private medical practice specializing in psychiatric health that offers an in-house dispensary to patients.
- Assisted in preparation and dispensing of prescriptions, ensuring accuracy and quality control.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
Payroll Manager/Office Coordinator
2 Years 5 Months- Conduct new hire orientations, oversaw onboarding and new hire paperwork and administered drug screens.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Reviewed time records for 200 employees to verify accuracy of information.
- Coordinated company events, fostering team building and boosting overall morale. Organized local job fairs.
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
Education
Certified Pharmacy Technician - Pharmaceutical Medicine; Psychiatric
High School Diploma
Skills
Human resources operations
Policy management
Performance management
Staffing and recruitment
Employment and labor laws
Health and safety compliance
Operations management
Proficient in medical and pharmaceutical terminology
Timeline
Human Resource Administrator
PalletSource, Inc
02.2021 - CurrentRead More
Admissions Coordinator-Norwalk Memorial Home & Transitional Skilled Nursing
Fisher Titus Medical Center
09.2019 - 06.2020Read More
Therapy/Intake Administrative Assistant
Mental Health Cooperative
11.2017 - 06.2019Read More
Certified Pharmacy Technician
Cool Spring Psychiatric Group, Inc.
09.2012 - 10.2016Read More
Payroll Manager/Office Coordinator
WillStaff Worldwide, Inc.
12.2009 - 05.2012Read More
PTCB - Pharmacy Technician Certification Board
Certified Pharmacy Technician from Pharmaceutical Medicine; Psychiatric
Read More
St. Cloud High School
High School Diploma
Read More