Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Certification
Timeline
Teacher
Brandi Chaisson

Brandi Chaisson

Lamesa,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level corporate cruise line customer service position. Im a hardworking and passionate job seeker with strong organizational skills and eager to secure entry-level customer service position. Ready to help my team achieve company goals. Im knowledgeable and dedicated to customer service with extensive experience in the hospitality and service industry. Im a solid team player with am outgoing, positive demeanor and proven skills in establishing rapport with clients. Im motivated to maintain customer satisfaction and contribute to the company success. Specializing in quality, speed and process optimization. Im articulate, energetic and results-oriented with an exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Chevron
09.2018 - 03.2019
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Bartender/Casino Cashier

Xtreme Daiquiris
03.2018 - 09.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
  • Counted cash and casino chips to accurately reconcile transaction reports.
  • Handled money, ticket and chips exchanges for customers.
  • Supervised and maintained overall slot machine functionality and expediently reported repair needs to maintenance staff for quick resolution.
  • Balanced books with daily summary reconciliations.
  • Processed various cash transactions and answered gaming customer questions.
  • Secured casino funds not in use after balancing cash drawer.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.

Team Member

Pizza Hut
12.2015 - 07.2016
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted with inventory counts and stocking of merchandise.

Team Member

Stripes Convenience Store
12.2014 - 05.2015
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted customers in selecting merchandise best suited to needs.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Phone Surveyor

Midwest Allergy Center
09.2013 - 11.2013
  • Reduced respondent fatigue by efficiently navigating through survey questionnaires without compromising data quality.
  • Maintained exceptional call completion rates through active listening skills and persuasive techniques in overcoming objections from respondents.
  • Minimized survey drop-off rates by engaging respondents with clear explanations of the survey purpose and objectives.
  • Assisted in training new hires on best practices for conducting phone surveys, leading to increased overall team performance levels.
  • Increased data accuracy by diligently following established protocols for phone surveys.
  • Documented records of call information.
  • Followed call center protocols when notifying participants of call purpose and use of information.
  • Administered phone interviews to survey participants.
  • Conducted interviews with participants to assess eligibility.

Education

Medical Assistant Certification - Medical Assisting

Remington College
Shreveport, LA

GED -

North Desoto High School
Stonewall, LA

Skills

  • Suggestive Selling
  • Customer service expertise
  • Liquor, beer, and wine knowledge
  • Patience and Tolerance
  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Service-oriented mindset
  • Handling Difficult Customers
  • Engaging personality
  • Supply and Inventory Maintenance
  • Hospitality best practices
  • Active Listening
  • Professionalism
  • Adaptability
  • Calm Under Pressure
  • Reliability
  • Effective Communication
  • Calm and Professional Under Pressure
  • Time management abilities
  • Self Motivation
  • Excellent Communication
  • Multitasking Abilities
  • Logging call information

Accomplishments

  • Trained and mentored 3 employees.
  • Completed manager training program.
  • Resolved product issue through consumer testing.

Affiliations

  • American Medical Informatics Association

Languages

English
Native or Bilingual

Certification

  • CMA - Certified Medical Assistant

Timeline

Cashier

Chevron
09.2018 - 03.2019

Bartender/Casino Cashier

Xtreme Daiquiris
03.2018 - 09.2018

Team Member

Pizza Hut
12.2015 - 07.2016

Team Member

Stripes Convenience Store
12.2014 - 05.2015

Phone Surveyor

Midwest Allergy Center
09.2013 - 11.2013

Medical Assistant Certification - Medical Assisting

Remington College

GED -

North Desoto High School

Similar Profiles

CREATE PROFILE
Brandi Chaisson