Brandi Chappetta
Sorrento,LA
Summary
Dedicated Customer Service / Sales Representative motivated to maintain customer satisfaction and contribute to company success. Hardworking Senior Project Coordinator highly effective at contributing to project success with exceptional administrative skills. Talented problem-solver, conflict manager and organizer offering 7 years of progressive industrial experience. Versatile Project Coordinator practiced at aligning diverse personnel to exceed prescribed business goals. Creates laser-focused task groups skilled in handling complex projects through careful delegation and collaboration. Versed in forming strong employee relationships to maintain collective staff momentum.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CEO
Only Pan's
01.2021 - Current
- Food Porn, glamorized visual presentation of cooking or eating blogs on visual media.
Senior Project Coordinator Specialist /Document Control Technician
Air Liquide USA
07.2018 - Current
- See attached spreadsheet for Project day to day operations
- Streamlined project coordination processes by implementing efficient task management and communication systems.
- Enhanced team productivity by providing comprehensive training on project management tools and methodologies.
- Reduced project timelines through effective delegation of tasks and monitoring progress to ensure timely completion.
- Evaluated project performance upon completion to identify areas for improvement in future initiatives.
- Collaborated with other departments within the organization for seamless integration on cross-functional projects, ensuring clear understanding of responsibilities and expectations.
- Facilitated communication between departments to enhance project success.
- Coordinated with finance department to deliver timely billing for milestone events during project development.
- Retrieved material and services quotes from vendors for ongoing and proposed projects.
- Administered project management meetings to align support staff priorities with management goals.
- Organized meetings and gathered support materials.
- Managed all administrative and logistical functions for small capital projects.
- Followed up on change orders to ongoing projects, confirming necessary alternation completions occurred on time.
- Served as primary interface between domestic personnel and production staff in overseas facilities.
- Developed and deepened relationships with key stakeholders.
- Gathered and organized supporting materials for meetings and project updates.
- Updated customers and senior leaders on progress and roadblocks.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Developed strong client relationships through consistent communication and attentive service.
- Organized large-scale events, ensuring seamless execution of logistics, registration, catering, and venue management.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Assisted project managers with document tracking, enabling accurate progress assessments throughout each project lifecycle.
- Worked with internal staff to process documents and sent for closing.
- Transmitted documents, organized revisions and tracked changes.
- Prepared documents for projects in accordance with project manager, team, or client specifications.
Promotional Brand Ambassador
MKTG
08.2017 - Current
- Managed new product and content releases
- Created sales strategies to promote advertising offerings and motivate larger deals.
Owner Manager
Queen Bean Coffee House
11.2015 - 04.2018
- Ensured that team member responsibilities were defined and understood
- Monitored ongoing expenses relative to budget projections
- Planned, coordinated and controlled daily operations of the organization
- Coordinated monthly and quarterly marketing and community events, such as Managed all social media programs, including Internet forums, blogs, social networking applications and message boards
- Managed the in-house advertising program consisting of print and media collateral pieces.
- Provided excellent customer service as well as well as a happy upbeat atmosphere.
- Developed
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Corporate Wellness Manager
Rack City Gym
08.2010 - 02.2015
- Lead team player in making sure our employees were healthy
- They were supplied with a full operating gym on the job site, trainer and nutritionist
- We believe a healthy employee is a more productive employee mentally and physically.
Sales Representative, Marketing Manager
Punctual Abstract Co Inc
10.2002 - 02.2015
- Developed highly empathetic client relationships and earned a reputation for exceeding sales goals
- Worked as a team member performing cashier duties, product assistance and cleaning
- Increased territory sales by surpassing monthly goals
- Managed quality communication, customer support and product representation for each client
- Attended local, regional and national trade shows for product development training as defined by territory needs
- Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax
- Developed new customer prospects or referrals
- Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams
- Managed all social media programs, including Internet forums, blogs, social networking applications and message boards.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales & Marketing Manager
Geaux Title, LLC
06.2009 - 01.2011
- Managed all social media programs, including Internet forums, blogs, social networking applications and message boards
- Generated leads for new sales through telephone and email contact with customers
- Developed new customer prospects or referrals.
Education
High School Diploma -
RIVERDALE Jefferson City
01.1992
Skills
- Inside/Outside Sales
- Invoice processing
- Energetic work attitude
- Customer service expert
- Adaptive team player
- Strong organizational skills
- Active listening skills
- Superior communication skills
- Account management
- Advertising
- Special events
- Market trends
- Multimedia
- Cheerful and energetic
- Effective team player
- Dependable and reliable
- Administrative support to all
- Purchase orders
- Leadership
- Materials- shipping and receiving
- Logistics support
- Manage P card transaction's transactions as well as posting and logging all receipts
- Administrative Management
- Requirements Gathering
- Set up and organize Google share drives for projects
- Organize Team meetings internally and contractor meetings
- Organize and execute safety luncheons as well as Team Building events
- Document control on Google / Alair
- Assist in presenting orientations for new hires
- Coordinate all MOB /DEMOB of office trailers and furniture
- Track daily man hours for AL internally as well as contractors
- Supply management
- Manage all site photos for news letter / media
- Arrange all aerial site photos and videos on site
- Assist in Organize and track parking tag logs
- Assist in site safety audits
- Assist QAQC reading gauges and logging
- Assist in arranging housing for staff
- Procuring safety supplies
- Managing all site signs
- Assisted with arranging fundraising events
- Managed Fleet service vehicles
- Assist in acquiring Occupational , Board of health , fire permits and fire inspection permits for site
- Produced and transmitted RFI/Transmittals
- Manage all business development between contractors making sure we maintain a strong relationship all runs smoothly and things are being submitted and returned in a timely manner
- Always smiles and greets people with an upbeat , energetic vibe that is highly contagious
Activities
- Bennett Cancer Foundation
- Juvenile Diabetes Research Foundation
- Louisiana Wild Game Benefit
- Rummel Beast Feast
- Band Of Excellence
- Relay For Life Cancer Benefit
Certification
OSHA 30
Avid Outdoorsman, Mom, Girlfriend, Amazing Cook
I'm an avid outdoorsman born and raised in New Orleans Louisiana! I desire to see as many beautiful places as possible while chasing first time experiences. I've hunted and fished most of my life, but it wasn't until my children were able to share the thrill with me that really made it wondrous. I have 2 sons and 1 daughter 19, 25 & 28. I love to cook good old cajun food that soothes your soul. I have a phenomenal boyfriend who supports me and shares my passion for hunting, fishing, and cooking. I'm beyond thankful for my family and friends and I never take a day for granted.
Timeline
CEO
Only Pan's
01.2021 - Current
Senior Project Coordinator Specialist /Document Control Technician
Air Liquide USA
07.2018 - Current
Promotional Brand Ambassador
MKTG
08.2017 - Current
Owner Manager
Queen Bean Coffee House
11.2015 - 04.2018
Corporate Wellness Manager
Rack City Gym
08.2010 - 02.2015
Sales & Marketing Manager
Geaux Title, LLC
06.2009 - 01.2011
Sales Representative, Marketing Manager
Punctual Abstract Co Inc
10.2002 - 02.2015
High School Diploma -
RIVERDALE Jefferson City
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