Summary
Overview
Work History
Education
Skills
Timeline
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Brandi Crown

Brandi Crown

Chula Vista,CA

Summary

Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.

Overview

16
16
years of professional experience

Work History

SENIOR DIRECTOR OF SALES

SYNCRO
03.2024 - Current
  • Designs and delivers comprehensive sales training programs to enhance the skills and capabilities of sales team members.
  • Develops accurate sales forecasts and budgets, effectively allocating resources to maximize sales opportunities.
  • Cultivates and maintains relationships with key prospects and partners, ensuring high levels of partner satisfaction and loyalty.
  • Directs a team of SDRs, Account Executives and Sales Engineers, providing mentorship, coaching, and guidance to drive individual and team performance.
  • Streamlines sales processes and procedures to improve efficiency and effectiveness.
  • Consistently over-exceeds quarterly goals.

DIRECTOR OF SALES

SYNCRO
12.2021 - 03.2024
  • Recruited, managed, trained and retained a high-performing team of Account Executives, SDRs, and Sales Engineers.
  • Empowered direct reports to succeed through training and motivation.
  • Set and met key performance indicators and objectives and key results with the VP of Sales.
  • Provided support for escalations and participated directly in complex sales situations and negotiations - drove the business not just reported on the business.
  • Supported annual business planning process, including the development of go-to-market business plans and strategy/compensation/quota planning.
  • Consistently exceeded New License MRR and New User goals every quarter.

SENIOR ACCOUNT EXECUTIVE

SYNCRO
07.2019 - 12.2021
  • Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
  • Delivered world-class demos and value-based presentations.
  • Answer prospects' questions about product value, uses, integrations, and implementation.
  • Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
  • Delivered tailored solutions based on individual client needs by thoroughly understanding their business objectives and pain points.
  • Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
  • Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
  • Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.

SENIOR SALES REPRESENTATIVE

HOUZZ
03.2017 - 07.2019
  • Created compelling proposals that showcased unique selling points of company products or services.
  • Achieved a consistent record of exceeding quotas by effectively managing time, prioritizing tasks, cultivating a vast network of contacts within the industry.
  • Mentored junior sales representatives, improving overall team performance and productivity.
  • Identified customer needs by asking appropriate, open-ended questions.
  • Reached out to prospective leads through cold calling, applying variety of established selling methods.
  • Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
  • Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
  • Acknowledged for achieving Top 3 Reps in the Nation.
  • Attained top-ranking sales performance among peers through persistence, resilience, and strong prospecting skills.

DIRECTOR OF SALES & BUSINESS DEVELOPMENT

KURE PAIN MANAGEMENT
06.2014 - 06.2016
  • Led in the development, management and execution of the strategic marketing initiatives for the company.
  • Delivered engaging presentations at industry conferences showcasing company products/services as thought leaders in the space.
  • Managed activity and sales pipeline in revenue management software, supporting business development through targeted statistical analysis and projection.
  • Monitored quality of care surveys and provide monthly reports
  • Streamlined sales processes for increased efficiency, leading to faster deal closures and improved profitability.
  • Conducted market research to identify emerging trends and opportunities for growth within the industry.
  • Built sales opportunity pipeline through targeted and subliminal prospecting methodologies.

SENIOR PHYSICIAN LIAISON

CENTER FOR VEIN RESTORATION
06.2013 - 06.2014
  • Enhanced clinic efficiency by streamlining patient flow and optimizing appointment scheduling processes.
  • Communicated opportunities, market trends, issues to appropriate management/staff.
  • Increased patient satisfaction by providing compassionate care, addressing concerns, and maintaining open lines of communication.
  • Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
  • Engaged with other professionals to impart knowledge and discuss best treatment courses.
  • Hosted lunch and learns for referring physicians and their staff.
  • Built out training for new hires and mentored new liaisons.

SALES REPRESENTATIVE

ELI LILLY & COMPANY
03.2008 - 06.2013
  • Promotion of Neuroscience and Men's Health portfolio to Primary Care physicians and mid-level practitioners.
  • Analysis of data and trends and develop an action plan based on customer knowledge.
  • Utilized full investment of resources in order to grow business.
  • Actively contribute to my sales team and the area/nation
  • Selected to lead the district in a new product launch.
  • Chosen to be on-boarding representative and mentor to new hires within my district (2010, 2011, 2012).
  • Winner of product launch competition, highest share of market change compared to the area.
  • Voted by teammates to receive the only 'Exceeding Customer Expectations' award in the district (2011).
  • Best Customer Interaction' award winner during initial sales training.
  • Top 3 Overall' in training class, out of 250 representatives.
  • Cialis Product Champion for Washington DC District.
  • Achieved 'Ownership' ratings on all Customer Value Metrics surveys.

Education

Bachelor of Science -

Oklahoma State University
Stillwater, Oklahoma
12.2007

Skills

  • Collaborative Leadership
  • Culture Transformation
  • Key Performance Indicators
  • Team Building and Motivation
  • Policy Implementation
  • Stakeholder Relations
  • Reporting expertise
  • Market understanding
  • Pipeline Development
  • Prospecting skills
  • Strategic Planning
  • Verbal and written communication
  • Budget Management
  • Contract and Vendor Management
  • Strategies and goals
  • Hiring and Retention
  • Contract Negotiation
  • Team Leadership
  • Decision-Making
  • Employee Coaching and Mentoring
  • Teamwork and Collaboration

Timeline

SENIOR DIRECTOR OF SALES

SYNCRO
03.2024 - Current

DIRECTOR OF SALES

SYNCRO
12.2021 - 03.2024

SENIOR ACCOUNT EXECUTIVE

SYNCRO
07.2019 - 12.2021

SENIOR SALES REPRESENTATIVE

HOUZZ
03.2017 - 07.2019

DIRECTOR OF SALES & BUSINESS DEVELOPMENT

KURE PAIN MANAGEMENT
06.2014 - 06.2016

SENIOR PHYSICIAN LIAISON

CENTER FOR VEIN RESTORATION
06.2013 - 06.2014

SALES REPRESENTATIVE

ELI LILLY & COMPANY
03.2008 - 06.2013

Bachelor of Science -

Oklahoma State University

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Brandi Crown