Brandi DeMasters
Keene, VA,VA
Summary
Resourceful and driven sales professional with over 15 years of experience. Promotes innovative strategies to acquire customers and sell products. Excellent communicator, negotiator and multi-tasker with agile and flexible approach.
Overview
12
12
years of professional experience
Work History
Direct Sales Representative
Xfinity/Comcast
09.2024 - Current
- Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
- Met customers in homes to discuss available services.
- Conducted needs assessment to make the best recommendations.
- Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
Community Account Manager
Xfinity/Comcast
01.2023 - 09.2024
- Developed comprehensive account plans that aligned with client objectives and priorities, ensuring successful outcomes.
- Continuously sought out professional development opportunities to maintain expertise in industry best practices and emerging trends.
- Established strong relationships with key community stakeholders, fostering trust and ongoing partnership opportunities.
- Managed a diverse portfolio of accounts, consistently meeting or exceeding performance targets.
- Provided exceptional customer service by proactively addressing client concerns and offering tailored solutions.
- Coordinated events to promote community involvement and increase brand visibility in target markets.
Inside Sales Representative
Utility Concierge
04.2022 - 09.2022
- Cultivated and strengthened customer relationships to drive revenue growth.
- Leveraged computer system to input customer orders and pricing information.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Drove value-added solution selling to maximize margins and gain market share.
- Took inbound calls on headset, promoting products and services to secure new accounts.
- Prospected via phone and internet to develop leads and drive revenue.
- Managed account data in CRM to communicate updates to stakeholders.
Software Sales Executive/BDR
CoConstruct
07.2019 - 05.2021
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Arranged demonstrations or equipment trials to persuade key decision makers (C Level) and drive sales.
- Documented account activities and generated sales reports.
- Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
Retail Wireless Consultant
US Cellular Retail
07.2013 - 06.2019
- Coordinated GRO Events in local area for exposure/account growth
- Increased sales using expert knowledge of wireless products and services to help customers make selections
- Provided wireless technical support and product coaching to customers
- Increased monthly sale by recommending seasonal promotions, including buy one get one sales, rebates and limited time offers
- Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
Education
Real Estate
Piedmont Virginia Community College
Charlottesville, VASkills
- Full-cycle sales process
- Cold calling expertise
- Consultative sales approach
- Product demonstrations and presentations
Timeline
Direct Sales Representative
Xfinity/Comcast
09.2024 - Current
Community Account Manager
Xfinity/Comcast
01.2023 - 09.2024
Inside Sales Representative
Utility Concierge
04.2022 - 09.2022
Software Sales Executive/BDR
CoConstruct
07.2019 - 05.2021
Retail Wireless Consultant
US Cellular Retail
07.2013 - 06.2019
Real Estate
Piedmont Virginia Community College
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