Marathon
BRANDI DESOUSA
Managing Partner
Washington,DC
Summary
EXECUTIVE LEADERSHIP | BUSINESS DEVELOPMENT | PEOPLE & CULTURE
Enterprising, extroverted and customer-focused leader with a natural ability for building new business and forging loyalty with clients, vendors and external business partners. Identifies and capitalizes on emerging business ventures to propel an organization to the top tier of its industry. Motivational management style with a proven history of building, guiding and retaining high-performance teams to develop and implement strategies for accelerated growth. Strives to optimize operations, reduce costs and improve service quality while strengthening the bottom line.
- Leadership – Talented sales strategist and tactician offering thought leadership, strategic advice, insights for market differentiation, competitive advantage, and go-to market strategies using best-in-class tools and processes. Extensive experience in a fast-paced highly competitive industry to the growth organizational development and transition.
- Business Development – Drive market enthusiasm through communications, seminars, trade shows, and industry events, with new media, online marketing, social media, and SEO savvy. Built a sales network of 10 territory representatives to consistently exceed $500,000 monthly target to increase revenue
- Customer Relations – Developed strategic action plan to enhance account retention. Revamped customer service department by infusing the account managers with scripts and education to retain customers; stressed a customer engagement philosophy.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Managing Partner
Scott & Crosby Staffing, Inc
01.2018 - Current
- In 2018 which specializes in HR and staffing solutions for the social good sector
- Responsible for all aspects of the business - Sales, Training, Marketing, Purchasing, Accounting, Negotiations, and Customer Service
- Successfully established and executed a marketing strategy to expand market share and increase sales
- Managed the complete redesign and launch of the company's Brand image
- Resolved customer complaints while maintaining friendly and professional customer interactions
- Hired and Trained new employees on proper facility policies and procedures
- Collaborated with business partners to ensure the delivery of high-quality product and service
- Increased annual sales revenue from $800,000 to more than $10.5M within three years
- Assisted in the development of marketing campaigns that increase various consulting contracts including, market and baseline surveys, program closeouts and mid-term review
- Coordinated the development of clients portfolio needs and plans of action for setup
- Accurate creation of line by line budget and yearly projections
- Personally managed and trained a staff of 50+ employees
- Guided new clients through government regulations and new business and NGO setup
Managing Director
PNP Staffing Group
01.2013 - 01.2021
- Managed full service staffing firm that catered to the nonprofit sector with 27 Full Desk Recruiters, 12 Business
- Development & 6 Administrative staff supporting 80+ clients, including Foundations, NGO’s and B-Corps
- Delivered DEI and developed recruitment strategies for nonprofits that addressed engaging, recruiting and retaining top talent
- Successfully filled Boards Members, CEO, CFO, COO, Executive Director, Director of Development, Director of
- Finance, Database Admins, Director of Programs, Controllers, Accountants, Director of Institutional Giving roles
- Increased retained search revenue by 70% year over year for 5 years in a row
- Created RPO service and grew department from 60,000 to 950,000 in 2 years
- Increased contract/ temp revenue from 3.5 Mil to 8 Mil
- By implementing 95% markups and emphasized high level roles
- Strategic Market Planning
- Customer Relationship Management
- Recruitment & Staffing
- Policy and Procedure Development
- Budget and Annual Planning
- Project Management
- Workforce Planning
- Board Collaboration
- Benefits & Compensation Analyst
- Start Up Operations
- Organizational Transitions
- DEI HR Strategy
PNP Staffing Group
07.2012 - 07.2013
- Responsible for senior-level strategy, planning and supervision of business development initiatives including pitch management, proposal/presentation development, marketing, and prospecting
- Help set and achieve office business development goals
- Serve as a strategic liaison between potential clients and senior management as appropriate
- Provide new business related counsel, decision making, problem solving and facilitation necessary to ensure consistency and quality in new business activities.Manages P&L book of business and ensuring profitable delivery through solid planning and strong oversight of projects
- Team escalation point for all major project issues
- Created and implemented new product line geared toward b-corps and IT verticals bringing in $4.5million revenue in the first year
- Engage with leads, build and provide presentations, proposals, conference with staff
- Championed use of ZoomInfo dialer to increase lead generation effort to over 300%.
Director
PNP Staffing, Group
02.2010 - 07.2012
- Execute strategy and new business development for a staffing firm that caters exclusively to the nonprofit sector in the
- Mid Atlantic region
- Evaluate and spearhead new business development opportunities, partnering with finance, marketing, and operations
- Generated 53% of company revenue for 2011 and 68% of company revenue for January - August 2012
- Achieved 15% increase in 2012 sales versus 2011 sales
- Developed and implemented business plan and marketing strategy for retainer market
- Negotiated all sales contracts for retainer market resulting in 10% additional revenue.
HR Assistant - Payroll & Benefits
Raymour & Flanigan
04.2006 - 10.2010
- Collaborate with Management team on prioritizing a wide variety of HR initiatives while ensuring deadlines are met
- Align and coordinate the integration of procedures, process documentation, education materials and tools that support a simplified internal program, process administration and an enhanced end user experience
- Assisting employees with benefit questions as well as assisting in communicating the changes to the benefits that took place in 2008 by conducting make up sessions of the benefit presentation
- Assisted on team that created an Access "consolidated database" which brought together and converted data fromdifferent HRMS systems to provide a consisted companywide database to provide metrics and ad hoc data as needed
- Managed 3 payroll employees for operations payroll for 6,000+ employees and 250 company owned locations
- Prepared and preformed all aspects of admin payroll single handedly
- Calculated and filed all monthly withholding taxes and quarterly SUI taxes for multi states, 401k filing and funding resulting in no penalties or late filings over 3 year period.
Education
Certificate in Project Management (PMP) -
Syracuse University
2017
Certificate in Operations Management - undefined
MIT Sloan School of Management
2013
Bachelor of Arts - Psychology
Syracuse University
2006
Skills
- Strategic Planning
- Operations Management
- Forecasting
- Financial Management
- Budgetary Oversight
Work Preference
Location Preference
RemoteHybridImportant To Me
Company CultureWork-life balancePersonal development programsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Alpha Kappa Alpha Sorority, Inc.
- Society for Human Resource Management
- American Staffing Association
Interests
Hiking
Timeline
Managing Partner
Scott & Crosby Staffing, Inc
01.2018 - Current
Managing Director
PNP Staffing Group
01.2013 - 01.2021
PNP Staffing Group
07.2012 - 07.2013
Director
PNP Staffing, Group
02.2010 - 07.2012
HR Assistant - Payroll & Benefits
Raymour & Flanigan
04.2006 - 10.2010
Certificate in Project Management (PMP) -
Syracuse University
Certificate in Operations Management - undefined
MIT Sloan School of Management
Bachelor of Arts - Psychology
Syracuse University
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