Brandi Devary
Summary
Dynamic manager with a proven track record at Jayc Food Stores, excelling in team leadership and strategic planning. Enhanced operational efficiency and customer satisfaction through effective conflict resolution and staff development. Skilled in performance management, I fostered a collaborative environment that drove significant improvements in team productivity and service quality.
Overview
8
8
years of professional experience
Work History
Manager
Jayc Food Stores
01.2025 - 07.2025
- Assisted in developing operational strategies to enhance team efficiency and productivity.
- Supported daily management tasks by coordinating schedules and maintaining communication among team members.
- Learned and implemented best practices for team collaboration and workflow optimization.
- Engaged in training sessions to understand company policies and operational procedures.
- Contributed to problem-solving discussions, providing input for process improvements.
- Organized documentation and data entry to ensure accurate record-keeping within the department.
- Facilitated team meetings to gather feedback and promote a collaborative work environment.
- Adapted quickly to new tools and technologies, enhancing personal effectiveness in daily responsibilities.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
Production Worker
Autoneum
12.2022 - 11.2024
- Operated machinery to assemble products efficiently and ensure quality standards.
- Followed safety protocols diligently to maintain a secure work environment.
- Collaborated with team members to meet production goals on schedule.
- Conducted routine inspections of equipment to identify maintenance needs.
- Assisted in inventory management by tracking supplies and materials effectively.
Receptionist
Americas Best Contacts And Eyeclasses
04.2024 - 09.2024
- Managed front desk operations, ensuring seamless communication between departments and clients.
- Coordinated scheduling for appointments and meetings, optimizing office efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate records of visitor logs and incoming correspondence for regulatory compliance.
- Utilized multi-line phone systems to handle high call volumes while prioritizing urgent matters.
Commercial Manager
O'Reilly Auto Parts
02.2023 - 12.2023
- Developed and implemented strategic initiatives to enhance sales performance and market share.
- Led cross-functional teams to optimize supply chain processes, improving efficiency and reducing costs.
- Analyzed market trends and competitor strategies to inform pricing decisions and product positioning.
- Established strong relationships with key stakeholders, driving collaboration across departments to achieve business objectives.
- Conducted regular financial analyses to monitor budget adherence and identify areas for cost savings.
- Mentored junior staff, fostering professional growth and enhancing team capabilities in project management.
- Spearheaded negotiations with suppliers, securing favorable terms that contributed to improved profit margins.
- Streamlined reporting processes by integrating advanced analytics tools, increasing data accuracy and accessibility.
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.
- Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
- sales calls
- collecting payments from big companies
Assistant Manager
Casey's
09.2017 - 06.2022
- Managed daily operations to ensure efficient workflow and optimal team performance.
- Trained new staff on company policies and best practices to enhance service quality.
- Developed scheduling systems to improve labor allocation and reduce overtime costs.
- Collaborated with management to identify process improvements that increased customer satisfaction.
- Implemented inventory control measures, reducing discrepancies and improving stock accuracy.
- Assisted in budgeting processes, monitoring expenses to align with financial goals.
- Facilitated team meetings to promote communication and address operational challenges effectively.
- Analyzed performance metrics to identify trends, informing strategic decisions for future initiatives.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Education
High School Diploma -
Pleasure Ridge Park
Louisville, KYSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project management
- Cross-functional teamwork
- Project planning
- Customer relationship management (CRM)
- Performance management
- Staff development
- Shift scheduling
- Sales techniques
- Policy implementation
- Conflict resolution
- Schedule preparation
Timeline
Manager
Jayc Food Stores
01.2025 - 07.2025
Receptionist
Americas Best Contacts And Eyeclasses
04.2024 - 09.2024
Commercial Manager
O'Reilly Auto Parts
02.2023 - 12.2023
Production Worker
Autoneum
12.2022 - 11.2024
Assistant Manager
Casey's
09.2017 - 06.2022
High School Diploma -
Pleasure Ridge Park
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