Brandi Diaz
Las Cruces,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Project Coordinator for the Facilities Department for NASA White Sands Test Facility with experience working with teams to accomplish short- and long-term project goals. Manage budgets and monitor project costs. Experience planning and organizing work schedules, communicating goals and objectives and complying with guidelines and procedures. My role includes Purchasing Agent who responsibly and proficiently procures materials necessary for operations. Performs detailed cost analyses and negotiates with vendors using skilled problem-solving abilities. Determined individual committed to developing client rapport and following all customer service guidelines. Also a seasoned Parts Professional skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Efficiently builds loyalty and long-term relationships with customers.
Overview
13
13
years of professional experience
Work History
Project Coordinator-Planner/Scheduler-Purchasing
Wolf Creek Federal Services- NASA White Sands Test
05.2022 - Current
- Gather requirements for ongoing projects and organized details for management use.
- Track hours and expenses to keep project on task and within budgetary parameters.
- Collaborate with Engineers and Craft Technicians to comply with accounting needs for project maintenance requirements.
- Maintain complete documentation and records of all purchasing activities.
- Perform monthly reconciliation of open purchasing orders.
- Track inventory shipments and prepare spreadsheets detailing item information.
- Compute and create purchase orders in Reqlogic to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Perform Monthly Deliverables due to NASA customer
- Input data in MAXIMO Software to create updated status reports for quick reference of Work Order progress.
- Enter daily data in Excel worksheet to document and track Craft activities.
- Plan and schedule workload with craft supervisor by collecting data from MAXIMO software.
- Facilitate meetings with Craft supervisors to create weekly schedule for technicians.
General Manager
NAPA Auto Parts - Genuine Parts
04.2021 - 05.2022
- Manage vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
- Organize budgets, oversees P&Ls and achieves margin targets consistently to stay on track with growth plans.
- Establish and optimize schedules to keep coverage and service in line with forecasted demands.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Train team members in successful strategies to meet operational and sales targets.
- Offer hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
- Increased sales by 30% in first quarter.
Commercial Parts Professional
Advance Auto Parts
08.2015 - 04.2021
- Test vehicles and their components and systems
- Operate equipment such as infrared engine analyzers, compression gauges and computerized diagnostic devices
- Uphold top-quality workmanship and excellent customer service
- Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
- Built relationships with customers to increase likelihood of repeat business
- Outline appropriate processes and procedures necessary to fulfill and complete inquiries
- Source product from numerous places including special order, second source, etc.
- Execute and trained POS and Parts lookup systems
- Built and helped grow relationships with commercial customers
- Operated Hydraulic Equipment ex. built hydraulic, air, and power steering hoses, brake lathe equipment
- Read and interpreted diagrams and technical manuals to quickly locate correct parts
- Work with wholesale shops, dealer technicians and automotive mechanics to properly stock and sell automotive parts and tools
- Processed return orders, checking for discrepancies, potential usage and defective issues
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders
- Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
Automotive Service Manager
In N Out Lube
03.2018 - 12.2019
- Monitor safety compliance to maintain strict standards and protect team members from harm
- Enhance customer satisfaction ratings by motivating team members to strengthen quality and increase productivity
- Optimize supply levels to keep stock within ideal parameters for expected needs
- Sought out and engage with customers to drive sales and service using suggestive selling
- Negotiate agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Maintain and repair facilities, equipment and tools to ensure operational readiness, safety and cleanliness
- Work effectively with repair staff and parts providers, staying current on availability and service processes
- Produce accurate customer estimates and clearly articulated charges to customers to minimize complaints
- Orchestrate efficient service schedules to meet need of 40+ customers per day in fast-paced environment
- Provide excellent customer care by responding to requests, assisting with product selection and handling ordering functions
- Supervise 7 team members and facilitate daily operations to drive business growth
- Maintain fleet vehicles in good working order with preventive and corrective maintenance expertise
- Delegate and supervise vehicle body work to ensure efficiency and profitability
- Maintain cleanliness, safety and efficiency of garage
- Procure, organize and manage parts inventories
- Train and coach employees on procedures for completing all types of repairs and maintenance actions
Key Holder
Tractor Supply Co.
08.2012 - 06.2015
- Completed store opening and closing procedures
- Received and counted money
- Processed cash, credit, debit and check payments
- Trained and Mentored new employees
- Counted out cash drawers and balanced totals
- Oversaw team of 8 employees
- Completed all point of sale opening and closing procedures, including counting contents of cash register
- Worked with management team to implement proper division of responsibilities
- Supervised, received, and directed all merchandise and shipment processing
- Unloaded, sorted and stored incoming merchandise
- Gathered and processed merchandise returns
- Maintained accurate records in company software, including materials weights, bill amounts and identified variances
- Coordinated efficient storage areas to optimize materials movements and minimize labor hours
Material Handler Forklift Operator
Silver City Fire Cache
06.2011 - 08.2013
- Seasonal fire season material handler
- Received and correctly processed both written and verbal instructions, prints and work orders
- Built containers and pack parts in accordance with detailed packing specifications
- Verified part Numbers and placed parts in appropriate shipping containers
- Maintained counts and lifts, shifts and stocks materials and parts
- Recognized and reported defective material and equipment to shift supervisor
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals
- Observed all safety policies and procedures
- Closely inspected parts to ensure parts were clean and free of contaminants
- Correctly and safely used various hand tools, saws and cutting equipment to carry out job duties
- Operated Forklift
- Operated RF scanning and barcoding equipment
- Boosted team efficiency by moving materials with forklifts, cranes and other equipment
- Routinely assessed equipment for damage, wear, battery life and fluid levels
Education
In Progress - Business Administration
Western New Mexico University
Silver City, NMHigh School Diploma -
Cobre High School
Bayard, NM2009
Skills
- Project Management Skills
- Schedule Management
- Knowledge of Maximo CMMS Software
- Knowledge of Reqlogic Procurement Software
- Commercial Sales experience
- Detail-oriented
- Goal-oriented
- Strong work ethic
- Service prioritization
- Data entry
- Team management
- Customer Relations
- Parts ordering and management
- Budget Planning
- Procurement
- Product sourcing
Timeline
Project Coordinator-Planner/Scheduler-Purchasing
Wolf Creek Federal Services- NASA White Sands Test
05.2022 - Current
General Manager
NAPA Auto Parts - Genuine Parts
04.2021 - 05.2022
Automotive Service Manager
In N Out Lube
03.2018 - 12.2019
Commercial Parts Professional
Advance Auto Parts
08.2015 - 04.2021
Key Holder
Tractor Supply Co.
08.2012 - 06.2015
Material Handler Forklift Operator
Silver City Fire Cache
06.2011 - 08.2013
In Progress - Business Administration
Western New Mexico University
High School Diploma -
Cobre High School
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