Summary
Overview
Work History
Education
Skills
Timeline
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Brandi Dones

St. Cloud,FL

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

7
7
years of professional experience

Work History

Office Manager

Roys Safe and Lock INC.
Kissimmee, FL
05.2017 - Current
  • Developed and implemented office policies and procedures.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Provided training to new hires on office policies and procedures.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Reviewed files and records to obtain information and respond to requests.

Education

High School Diploma -

Poinciana High School
Kissimmee, FL
05-2003

Skills

  • Customer Service
  • Administrative Support
  • Data Entry
  • Staff Management
  • Bookkeeping
  • Customer Relations

Timeline

Office Manager

Roys Safe and Lock INC.
05.2017 - Current

High School Diploma -

Poinciana High School

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Brandi Dones