Summary
Overview
Work History
Skills
Affiliations
Timeline
Generic

Brandi Duck

Lewisville

Summary

Dynamic Payroll Specialist and School Bus Driver with GISD Transportation, skilled in payroll administration and customer service. Expertly utilized Kronos Workforce Central to enhance data accuracy and streamline operations. Known for effective communication and problem-solving, ensuring compliance and safety while managing multiple tasks efficiently. Passionate about fostering a positive environment for students and staff alike.

Overview

12
12
years of professional experience

Work History

Payroll Specialist/School Bus Driver

GISD Transportation
Garland
09.2020 - Current
  • Utilized Kronos Workforce Central for data entry, tracking, and report generation.
  • Developed and maintained payroll documentation and procedural guides.
  • Coordinated with Human Resources on employee leave and termination paperwork.
  • Provided customer service support to address payroll-related inquiries.
  • Verified candidate's past employment to ensure hiring accuracy.
  • Managed timekeeping system and resolved timecard discrepancies.
  • Streamlined operations using Excel and Google Sheets for efficiency.
  • Simultaneously managed multiple tasks while consistently meeting deadlines.
  • Communicated effectively with parents regarding student transportation issues.
  • Monitored student behavior on the bus and enforced rules consistently.
  • Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
  • Learned and followed school transportation procedures.
  • Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
  • Reported student behavior incidents promptly to the appropriate personnel.

Manager

Kay Jewlers
Garland
06.2016 - Current
  • Conducted team meetings to review business outcomes and outline key priorities.
  • Oversaw daily operations, ensuring efficiency and adherence to quality standards.
  • Coached and trained team members to enhance job performance and skill sets.
  • Delegated tasks to staff, establishing clear priorities and achievable goals.
  • Resolved customer complaints promptly, upholding a positive brand reputation.
  • Maintained professionalism under pressure, effectively diffusing challenging situations.
  • Planned and delivered training sessions to boost employee effectiveness and address weaknesses.

Bus Driver

GISD Transportation
Garland
05.2013 - 06.2016
  • Transported passengers along designated routes while adhering to traffic regulations.
  • Complied with local traffic laws and safety standards during bus operation.
  • Operated bus with professionalism and engaged with passengers to enhance travel experience.
  • Maintained comprehensive daily logs of vehicle inspections, trips, hours worked, and relevant data.

Skills

  • Payroll administration and data entry
  • Kronos Workforce Central
  • Timekeeping and time management
  • Regulatory compliance and safety adherence
  • Google Sheets proficiency
  • Customer service excellence
  • Effective communication skills
  • Problem solving and critical thinking
  • PTO management strategies
  • Telephone and email etiquette
  • Vehicle inspection and route planning
  • Behavior management techniques

Affiliations

  • I love to travel and learn new things. I also love to craft and play games with my friends and family.

Timeline

Payroll Specialist/School Bus Driver

GISD Transportation
09.2020 - Current

Manager

Kay Jewlers
06.2016 - Current

Bus Driver

GISD Transportation
05.2013 - 06.2016

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Brandi Duck