Experienced manager with strong client and project management skills. Action-oriented possessing the ability to communicate clearly and effectively with technical, executive, and business audiences. Motivated and adaptable, able to lead detailed and complex projects efficiently.
• Parts coordinator for nonconforming material
• RMA parts coordinator for all returned merchandise
• Service center review of all parts
• Manage and maintain business scripts
• Consolidate and create rework of parts
• Arena & NetSuite (ERP system) proficient
• Data analysis
• Customer relations
• Maintain and create first articles for incoming material
• Perform and release engineer walk through for releasing of new product
• Perform and release manufacturing walk through for operations
• Maintain and create online build instructions
• Handle customer complaints in a timely manner
• Lead internal and external corrective actions
• Conduct Supplier Audits
• Led a team of 8 full time employees to perform daily tasks in quality assurance
• Meet & Maintain production board, data for SQDIP boards, monitor top KPI's and data
• Create and maintain SOP and lead quality management systems
• Excel/Microsoft proficient
• Coordinator of returned merchandise authorization with PPM's and data
• Ability to read and understand blueprints
• Monitor and create production part approval process from Suppliers
• ERP proficient (Syteline 8.03)
• QMS Internal Lead Auditor
• Coordinates ECN release, Management of BOM accuracy, ERP system load
• Review and enter quotes, vendor contracts
• Strategy Deployment Process and SD power teams, training, planning, and executing
• Develop, maintain, and supply scorecards externally and internally
• Review and provide comments on the adequacy of documents and took necessary steps to cure any deficiencies.
• Internal and External Quality Management
• ISO Audit preparation
• Lead Corrective actions internally and externally
• Perform and maintain 8-D and RCCM processes
• Computed, recorded, and proofread data, records and reports.
• Performed heavy bank reconciliations and cash flow statements.
• Calculated, prepared, and issued bills, invoices and account statements according to established procedures.
• Reconciled and reported discrepancies found in records.