Summary
Overview
Work History
Education
Skills
Timeline
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BRANDI DYE

Shelbyville,TN

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

12
12
years of professional experience

Work History

Licensed Realtor

HP Realty Co., LLC
04.2022 - Current
  • Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
  • Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
  • Compared recently sold area properties to determine competitive market prices.

Administrative Assistant

Hawkins and Price LLC
07.2022 - 07.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Outbound Customer Service Representative

National Pen
03.2020 - 06.2022
  • Participated actively in team meetings, contributing valuable insights into ways of enhancing customer service delivery.
  • Delivered constructive suggestions to supervisor for improving outbound sales development processes.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Made outbound lead follow-ups to potential and existing customers by telephone and email to qualify leads and sell products and services.
  • Followed-up on leads produced by outbound marketing campaigns based on established criteria.

Manager

DQ Grill & Chill Restaurant
02.2012 - 03.2020
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Associate of Science - Psychology

Motlow State Community College
Tullahoma, TN
02.2022

Skills

  • Goal-Oriented
  • Data entry proficiency
  • Upselling strategies
  • Customer Service
  • Computer Skills

Timeline

Administrative Assistant

Hawkins and Price LLC
07.2022 - 07.2023

Licensed Realtor

HP Realty Co., LLC
04.2022 - Current

Outbound Customer Service Representative

National Pen
03.2020 - 06.2022

Manager

DQ Grill & Chill Restaurant
02.2012 - 03.2020

Associate of Science - Psychology

Motlow State Community College

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BRANDI DYE