Brandi Eastman
Johnston City,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
1
1
Certification
Work History
HCV Supervisor
Jackson County Housing Authority
03.2023 - Current
- In this position I am responsible for overseeing the Housing Choice Voucher program and the employees under this program
- I am responsible for ensuring that all program requirements are met and that federal regulations are being followed, and adapting or implementing internal policies as regulations change
- I am responsible for maintaining the budget for the program, as well as verifying and preparing monthly expenditures
- I frequently prepare internal reports for the Agency Director, Board of Directors and HUD as required
- I complete monthly compliance audits throughout the department, as well as an annual compliance audit that is submitted to HUD
- I also conduct regular outreach to expand our program with both landlords and participants
- I have many other responsibilities within this role, but those listed are the most vital in my day to day operations.
Intake Coordinator
Jackson County Housing Authority
11.2020 - 03.2023
- In this position I am responsible for management of incoming applications for our HCV Program and our Public Housing Program, wait list management, and issuance of vouchers and lease up of public housing units
- I am responsible for making sure that all program requirements are met and that all federal regulations are being followed
- I also assist with various other functions in the agency, including, but not limited to: front desk duties, processing payments, inspections of units, showing of units, preparing monthly landlord Housing Assisted Payments, back up to Property Manager, and marketing.
Service Coordinator (Supervisor)
Addus Homecare
12.2018 - 11.2020
- In December 2018 I was promoted to Service Coordinator
- In this role I am responsible for coordinating administrative, business and other activities such as, but not limited to, HR, payroll, accounts payable, scheduling home care aides and resolving client issues.
Field Supervisor
Addus Homecare
04.2018 - 12.2018
- In April 2018 I was promoted to Field Supervisor in conjunction with my home care aide position
- In this role I was responsible for compliance checks and phone calls, interviewing, marketing, assisting with multi line phones, filing, training new hires, scheduling home care aides and any other tasks assigned.
Home Care Aide
Addus Homecare
12.2017 - 12.2018
- I was responsible for the care of seniors and people with disabilities and assisting them with daily tasks
- In this position I was required to follow a care plan specific to each client
- Some responsibilities included: assisting with personal care, house cleaning, meal preparation, laundry, and also to provide transportation to the doctor's office, grocery store and errands.
CSR
Columbia Daily Tribune
06.2009 - 03.2012
- In this position I primarily was responsible for answering all incoming calls on a multi-line phone system
- In addition to that, some of my other responsibilities included processing payments, operating the front desk, making sales calls, communicating with field staff, maintaining and processing auto pay accounts, cash reconciliation, training new hires and any other tasks as assigned.
Cashier
Sears
06.2008 - 02.2010
- In this position I was responsible for assisting customers, cash handling, sales, store opening and closing procedures, inventory checks and keeping the work areas clean.
Cashier
Unique Gifts
01.2004 - 12.2006
- In this position I was responsible for assisting customers, cash handling, sales, store opening and closing procedures, inventory checks, restocking and maintaining the appearance of the store and kiosk.
Education
John A Logan Community College
01.2017
David H Hickman High School
01.2009
Skills
I am a very organized, fast paced and detail-oriented person I am always eager to learn new skills and love to problem solve I have had a lot of experience working with the public and in office settings, so I am familiar with the standard Microsoft programs, some scheduling systems and most office equipment
Certification
- Housing Choice Voucher Program Management
- Housing Choice Voucher Financial Management
- Housing Choice Voucher Executive Management
- RAD PBV Specialist
- Housing Choice Voucher Specialist
- NSPIRE for Housing Choice Voucher
- Housing Quality Standards Inspection
- Rent Calculation for Public Housing and Housing Choice Voucher
- HOTMA Rent Calculation for Public Housing and Housing Choice Voucher
- Fair Housing and Reasonable Accommodation
Timeline
HCV Supervisor
Jackson County Housing Authority
03.2023 - Current
Intake Coordinator
Jackson County Housing Authority
11.2020 - 03.2023
Service Coordinator (Supervisor)
Addus Homecare
12.2018 - 11.2020
Field Supervisor
Addus Homecare
04.2018 - 12.2018
Home Care Aide
Addus Homecare
12.2017 - 12.2018
CSR
Columbia Daily Tribune
06.2009 - 03.2012
Cashier
Sears
06.2008 - 02.2010
Cashier
Unique Gifts
01.2004 - 12.2006
David H Hickman High School
John A Logan Community College