Summary
Overview
Work History
Education
Skills
Timeline
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Brandi Flory

Indianapolis,IN

Summary

Dynamic warehouse professional with a proven track record at Belkin, excelling in packaging and labeling while demonstrating exceptional attention to detail. Known for effective teamwork and clear communication, I streamlined operations, enhancing efficiency and customer satisfaction. Adaptable and self-motivated, I thrive in fast-paced environments, consistently meeting deadlines and exceeding performance standards.

Overview

7
7
years of professional experience

Work History

Warehouse Worker

Belkin
08.2015 - 04.2019
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Repackaged chargers and other electronic supplies
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Warehouse Worker

The Indianapolis Star
05.2014 - 08.2015
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Operated equipment while observing standard safety procedures.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.

Customer Service Associate

Menards
04.2013 - 05.2014
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.
  • Identified upselling and cross-selling opportunities, contributing to increased sales.
  • Led team project to revamp customer service training program, resulting in more effective onboarding.

Sandwich Artist

Subway
04.2012 - 05.2014
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.

Education

High School Diploma -

Ben Davis High School
Indianapolis, IN
06-2015

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Clear communication
  • Attention to detail
  • Problem-solving
  • Warehouse operations
  • Team collaboration
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills

Timeline

Warehouse Worker

Belkin
08.2015 - 04.2019

Warehouse Worker

The Indianapolis Star
05.2014 - 08.2015

Customer Service Associate

Menards
04.2013 - 05.2014

Sandwich Artist

Subway
04.2012 - 05.2014

High School Diploma -

Ben Davis High School

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Brandi Flory