Brandi Fobbs

Support the Branch manager and associates to ensure customer financial transactions are completed accurately and efficiently while complying with policy, procedures, and requirements.

• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
• Maintained scheduling for main branch to keep shifts appropriately staffed.
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• Pleasantly greeted customers and provided prompt and courteous service.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
• Recommended products to customers to drive sales.

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• Helped store management meet standards of service and quality in daily operations.
• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.