Brandi Gagnon

Knowledgeable and compassionate Crisis Counselor with 9 years of experience, valid ACT/ Core Comp Certification and over 40 hours of training in field. Expertise helping with suicidal and homicidal crises. Proficient in both telephone and text support. Familiar with handling up to 100 inbound calls per day. Attentive to specific caller needs, providing catered responses to individual situations. Strengths in documentation, needs assessment and resource coordination. Expert in crisis handling, alliance building and service screening. Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

• PS- Prevention Specialist
• Victim Compensation Training -
• DCF: Security Awareness
• Core competency Training ( 40 hours )
• Advocacy Core Training ( 30 hours )
• Trauma informed investigations ( 8 hours)
• Victim Services Practitioner Training