Brandi Galloway

• Gained extensive knowledge in data entry, analysis and reporting.
• Excellent communication skills, both verbal and written.
• Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
• Gained strong leadership skills by managing projects from start to finish.
• Developed strong communication and organizational skills through working on group projects.
• Strengthened communication skills through regular interactions with others.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Worked effectively in fast-paced environments.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Skilled at working independently and collaboratively in a team environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.

• Responsible for supporting a team of lead development representatives (SDR) while managing my own territory assignment as an SDR. Team support consists of training, coaching and ensuring ongoing management of Salesforce data for team of SDRs.
• Monitor day to day activity and ensure proper procedures are being followed, correct prospect types are being called, and goals are being achieved.
• Train/coach when needed on products, call scripts, processes, etc.
• Audit quarterly “meetings kept” numbers and verify for accuracy.
• Review monthly SDR assist opportunities, verify that activity by SDR is shown in account history.
• Required to achieve personal SDR goals for Team Leader’s personally assigned territory.
• Created, update and distribute weekly Newsletter to team re-capping weekly meeting notes.
• Started "Motivational Monday" where we get together as a team to motivate and start week on a positive note.

• Provide support to the Senior Account Executives in the ongoing development of prospective customers to ensure that the department meets its growth targets.
• Meet and exceed opportunity identification targets in assigned territory.
• Identify relationships with decision makers and influencers in the Law Enforcement, Fire and Custody agencies within assigned territory.
• Drive new opportunity identification by leveraging outbound sales calls, prospecting activities and acting as the front end of the sales funnel for all inbound leads.
• Using a specific set of criteria, uncover and nurture market qualified leads for the broader Lexipol team (establish authority, budget, need, timing).
• Collaborate with other teams within Lexipol (Marketing, Account Executives and Business Development Executives) to tailor sales plays and prospecting efforts within their assigned territories.
• Leverage digital and social tools to reach new clients and contacts, using Salesforce to enter qualified sales leads, new contacts and longer-term opportunity prospects to be nurtured.

• Enter ladder pricing into company software to implement competitive pricing strategies.
• Make hundreds of signs weekly to meet tight deadlines to ensure stores receive the correct signage for store product.
• Train new employees as well as assistant buyers
• After six months of employment was entrusted to manage two of the largest and most complex divisions in the company.
• Helped convert our department into a virtually paperless environment and implemented spreadsheets to help reduce errors.

● My duties included keeping good rapport with current customers, monitoring their sales, informing them of new product & pricing, increase their sales in tile, sinks & faucets.

• Ensured good customer service, processed payments, collections, processed orders, tracked
• orders & kept in constant contact with warehouse & shipping companies (FedEx, Estes & Global Tranz)
• I was the only person in the office responsible for shipping international orders; which included shipping manifests, custom paperwork & scheduling pick ups.
• Used Stone Profits to process orders, make CRMs on orders & on customer accounts, track customer sales, generate reports, special pricing,
• Cold calling to generate new potential business, send out marketing material with personalized cards & follow ups.
• Used Adobe to make notes in our company catalog & turned it into a PDF so everyone could utilize it & have the same notes on our products.
• Assisted outside sales rep whose territory consisted of 6 states: scheduled appointments, generated new leads, sent out promo info & thank you cards to potential & existing customers, programmed special pricing & sent follow up emails and phone calls.
• Ensured the outside sales reps had all materials & tools he needed while out in the field such as: business cards, new material handouts, sent pallets of sample & catalogs to each destination weekly.
• Assisted with warehouse inventory on a quarterly basis. Verified on a regular basis corporate inventory against warehouse inventory.
• Had direct and indirect contact with builders and their customers and helped them pick out tile, sinks and faucets as well as help with product knowledge and dimensions and calculations.
• Programs used: Stone Profits, QuickBooks, Excel, Word, Outlook, File Zilla, ZenDesk, Adobe Acrobat