Summary
Overview
Work History
Education
Skills
Timeline
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Brandi Glasson

Ecru,MS

Summary

Talented business manager with demonstrated operational and leadership skills. Offering 5 years of Property Management experience paired with goal-oriented and performance-minded approach. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Property Manager/District Trainer

Your Extra Closet
01.2019 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Maintained sufficient number of units market-ready for lease.
  • Administered operations to handle needs of more than 1000 tenants across 1000 property units.
  • Communicated effectively with owners, residents, and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state and federal regulations.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Coordinated appointments to show marketed properties.
  • Generated professional networks by engaging in professional, industry and government organizations.

Accounts Receivable

Construction Waste Management
12.2021 - 07.2022
  • Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
  • Tracked customer invoices to facilitate prompt and accurate payments.
  • Performed daily bank reconciliations, detecting and resolving discrepancies between bank statements and company records.
  • Maintained accurate and complete records to document transactions and support decision-making.

Intake Specialist and Marketing

Roberts Wilson, PA
06.2018 - 01.2019
  • Assessed clients' needs and determined eligibility for intake services.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Maintained accurate, up-to-date client records for reliable reference and communications.
  • Completed intake assessment forms and filed clients' charts.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
  • Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
  • Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
  • Streamlined intake systems, resulting in reduced errors and improved speed.
  • Attended case reviews and provided feedback on client progress.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Entered referrals into appropriate system based on type of referral obtained.
  • Supported office staff and operational requirements with administrative tasks.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Enhanced office productivity by handling high volume of callers per day.
  • Developed and maintained relationships with community organizations and agencies.
  • Facilitated outreach activities to build community awareness.
  • Facilitated communication between clients and other service providers.
  • Developed and maintained accurate records of programs and services.
  • Provided support to social service clients in navigating available resources.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Cultivated and maintained relationships with community members to facilitate outreach activities.

Education

Diploma - Medical Transcription

At Home Professions
Colorado
10.1999

High School Diploma -

North Pontotoc High School
Ecru, MS
05.1992

Skills

  • Property Management
  • Tenant Relations
  • Compliance Monitoring
  • Business Development
  • Staff Management
  • Contract Negotiation
  • Business Administration
  • Vendor Management
  • Maintenance Scheduling
  • Database Management
  • Grounds Maintenance
  • Building Operations
  • Exceptional Oral and Written Communication Skills
  • Preventive Maintenance
  • Knowledge of Building Codes
  • Multi-Family Property Management
  • Maintenance Knowledge
  • Leasing and Sales
  • Property Accountability
  • Financial Budgeting and Reporting
  • Preparing Property Agreements
  • Customer Service-Focused
  • Payment Collection
  • Tenant and Eviction Laws
  • Administrative Support
  • Property Tours and Inspections
  • Team Leadership
  • Market Analysis
  • Lease Administration
  • Maintenance Coordination
  • Problem Solving
  • Budgeting and Financial Reporting
  • Computer Proficiency
  • Conflict Resolution
  • Attention to Detail
  • Rent Collection
  • Time Management
  • Property Management Expertise
  • Project Management
  • Software Utilization
  • Customer Service
  • Legal Knowledge
  • Analytical Thinking
  • Decision Making
  • Networking Abilities
  • Marketing and Advertising
  • Organizational Skills
  • Property Inspections
  • Occupancy Management
  • Office Staffing
  • Repair Planning
  • Vacancy Marketing
  • Violation Resolution
  • Dispute Handling
  • Complaints Investigation
  • Client Relations
  • Data Entry
  • Codes Compliance
  • Deposits Management
  • Market Tracking
  • Financial Oversight
  • Maintenance Oversight
  • Administrative Leadership
  • Disturbance Handling
  • Social Perception
  • Maintenance Management
  • Tracking Operating Expenses
  • Monthly Fee and Payment Collection
  • Rental Listings Research
  • Property Showing
  • Cloud-Based File Management
  • Performance Assessment
  • Terms Explanation and Enforcement
  • Relationship Building
  • Mobile Device Operation
  • Sale and Rental Recordkeeping
  • Local and State Laws
  • Microsoft Office
  • Creative and Adaptable
  • Grounds and Facility Inspection

Timeline

Accounts Receivable

Construction Waste Management
12.2021 - 07.2022

Property Manager/District Trainer

Your Extra Closet
01.2019 - Current

Intake Specialist and Marketing

Roberts Wilson, PA
06.2018 - 01.2019

Diploma - Medical Transcription

At Home Professions

High School Diploma -

North Pontotoc High School

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Brandi Glasson