Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandi Goodwin

Enfield,IL

Summary

Dynamic professional with extensive experience at Peterson Homes Inc, excelling in client relationship building and safety compliance. Proven track record in enhancing resident engagement through tailored activity programs, while effectively managing workloads and adhering to deadlines. Skilled in implementing innovative solutions that improve overall satisfaction and well-being among residents.

Overview

30
30
years of professional experience

Work History

Independent Contractor

John Hancock Retirement Plan Services
Norris City, IL
09.2024 - 02.2026

Helped client with personal care, bathing, dressing, feeding, walking.

Cooked full meals for client, breakfast, lunch and dinner

Cleaned, swept, mopped, dusted, sanitized.

Laundry, wash, dried, folded, hung, put away

Took client to doctor appointments, hair appointments, grocery shopping, etc.

Scheduled workers on a weekly basis, assisted with paperwork

Prepared clients medications weekly and administered medication

Activity Director

Peterson Homes Inc
Enfield, IL
11.2021 - 08.2022
  • Developed engaging activity programs tailored to resident interests and needs.
  • Coordinated schedules and logistics for daily social events and recreational activities.
  • Collaborated with staff to create a safe and inclusive environment for all residents.
  • Trained volunteers and staff on best practices for resident engagement and safety protocols.
  • Evaluated resident feedback to refine programming and improve satisfaction levels.
  • Implemented new technology systems to streamline activity tracking and reporting processes.
  • Led team meetings to discuss program effectiveness and strategize future initiatives.
  • Fostered partnerships with local organizations to enhance community involvement in activities.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Developed strong relationships with residents and their families, fostering a supportive community environment.
  • Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
  • Boosted social interaction among residents through organizing regular events, outings, and group activities.
  • Developed and lead intergenerational activities to encourage mental agility of patients.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
  • Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
  • Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
  • Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
  • Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
  • Performed assessments on activity programs to determine what specific activities were suitable.
  • Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
  • Assisted with safety and emergency planning to secure patient safety while at facility and prevent injury.
  • Arranged outings as part of recreational program.
  • Maintained running inventory of supplies and purchases to monitor budget expenditures.
  • Coordinated special events such as holiday celebrations or themed parties to enhance overall quality of life within the community setting.
  • Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
  • Stretched minimum annual budget of $Amount to cover planned activities through creative use of resources.
  • Maintained activity records and reports to evaluate program success and identify areas for improvement.
  • Completed resident evaluations for discharge to provide reports on mobility limitations to smooth care transition and promote continued resident activity.
  • Provided education and training for residents and staff to promote learning new skills and acquiring new knowledge in supportive environments.
  • Collaborated with interdisciplinary teams to create holistic care plans addressing the physical, cognitive, emotional, and social needs of each resident.
  • Established partnerships with local organizations to provide additional resources and opportunities for residents'' enrichment.
  • Increased physical fitness levels among residents by designing exercise programs tailored to individual abilities and preferences.
  • Provided safe transportation to facilitate residents attending activities and events outside of facility.
  • Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.
  • Created and delivered recreational programs for small and large groups of residents.
  • Trained and provided information to new volunteers to contribute to activities and programs in constructive ways.
  • Utilized evidence-based practices in the facilitation of therapeutic interventions designed to alleviate symptoms associated with depression or anxiety disorders.
  • Implemented creative marketing strategies to promote upcoming events and encourage maximum participation from residents.
  • Assisted in maintaining a safe living environment by conducting regular safety checks on equipment used during activity sessions.
  • Monitored overall health and well-being for participants in activity programs by regularly reviewing medical records and communicating with healthcare providers as needed.
  • Solicited input from residents and family members to continually improve the quality of activity offerings, ensuring a high level of satisfaction was maintained.
  • Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
  • Monitored budget and expenditures, keeping facility within budget.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Partnered across departments to run smooth, professional events and activities.
  • Cultivated strong relationships with customers to build loyalty and repeat business.
  • Coordinated with other entertainment venues to create joint promotional events.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Restored customer loyalty by resolving complaints with workers, activities or services rendered.
  • Inspected equipment and facilities for signs of wear or damage impacting safety.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.

Assistant Manager/shift Leader

Pizza Hut
Carmi, IL
09.1995 - 03.1997

Helped client with personal care, bathing, dressing, feeding, walking.

Cooked full meals for client, breakfast, lunch and dinner

Cleaned, swept, mopped, dusted, sanitized.

Laundry, wash, dried, folded, hung, put away

Took client to doctor appointments, hair appointments, grocery shopping, etc.

Scheduled workers on a weekly basis, assisted with paperwork

Prepared clients medications weekly and administered medication

CNA

Peterson Homes Inc
Enfield, IL
10.2017 - 08.2022
  • Assisted residents with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff.
  • Maintained clean and safe environment by following infection control protocols.
  • Documented care provided in resident charts accurately and promptly.

Assistant Manager

Caseys's General Stores
Grayville, IL
07.2011 - 11.2013
  • GrayvilleAssisted in daily operations, ensuring smooth workflow and customer satisfaction.
  • Trained new staff on store policies, procedures, and customer service standards.
  • Coordinated inventory management, optimizing stock levels to prevent shortages.
  • Developed and implemented strategies to enhance team productivity and morale.

3rd Key Assistant Manager

Dollar General Store
Albion, IL
07.2008 - 07.2010
  • Assisted in training and onboarding new team members to ensure operational efficiency.
  • Managed inventory control processes to maintain optimal stock levels and minimize loss.
  • Developed and implemented visual merchandising strategies to enhance product presentation.
  • Coordinated daily operations, ensuring compliance with company policies and procedures.

Education

High School Diploma - Ged

Carmi White County
Carmi, IL

Skills

Client relationship building

Workload management

Deadline adherence

Safety compliance

Timeline

Independent Contractor

John Hancock Retirement Plan Services
09.2024 - 02.2026

Activity Director

Peterson Homes Inc
11.2021 - 08.2022

CNA

Peterson Homes Inc
10.2017 - 08.2022

Assistant Manager

Caseys's General Stores
07.2011 - 11.2013

3rd Key Assistant Manager

Dollar General Store
07.2008 - 07.2010

Assistant Manager/shift Leader

Pizza Hut
09.1995 - 03.1997

High School Diploma - Ged

Carmi White County
Brandi Goodwin