Brandi Grashuis
Washoe Valley
Summary
Experienced professional specializing in patient care and customer service, with a strong background at Brinkby Animal Hospital and in hospitality. Proven organizational skills and effective communication abilities. Skilled in inventory management, ensuring efficient operations and high-quality service delivery.
Overview
10
10
years of professional experience
Work History
Veterinarian Assistant
Brinkby Animal Hospital
08.2016 - 04.2021
- Receptionist and assistant experience.
- Supported veterinary staff during emergencies, providing urgent care assistance when needed.
- Increased clinic efficiency by maintaining clean examination rooms and preparing them for each appointment.
- Vaccine administration.
- Ensured accurate record-keeping by updating patient files with pertinent medical information and treatment plans.
- Assisted in diagnostic procedures, contributing to accurate diagnoses and treatment options for patients.
- Provided care for animals before surgeries, administering anesthetics, monitoring animals health during surgery, and monitoring/ assisting animals while recovering from surgery.
- Assisted veterinarians with restraining animals during examinations.
- Prepared surgical instruments and equipment.
- Performed routine procedures such as nail trims, ear cleanings, and grooming services.
- Maintained inventory levels of medications and supplies.
- Scheduled appointments, answered phones, and billed customers for services.
- Assisted with laboratory work, including sample collection, analysis, and reporting results to veterinarians for interpretation.
Server
Bistro 7
10.2014 - 09.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Manhattan Deli (Atlantis Casino)
06.2011 - 10.2014
- Served food and beverages promptly with focused attention to customer needs.
- Arranged and served group buisness parties.
- Performed opening and closing duties.
- Managed tills, reservations, and communications with customers
Education
High School Diploma -
North Valleys High School
Reno, NV06-2011
Skills
- Customer service and relations
- Patient care
- Effective and Compassionate communication
- Organizational skills
- Time management
- Proper animal Restraint and treatment
- Reception duties
- Inventory stocking
Timeline
Veterinarian Assistant
Brinkby Animal Hospital
08.2016 - 04.2021
Server
Bistro 7
10.2014 - 09.2017
Server
Manhattan Deli (Atlantis Casino)
06.2011 - 10.2014
High School Diploma -
North Valleys High School