Brandi Gregory
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
D.W. Kidd Construction
07.2022 - Current
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls .
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Pharmacy Sales Representative
AdhereHealth
08.2018 - 12.2020
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Confirmed customer information and insurance eligibility for prescriptions.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
- Established and maintained patient profiles, updating organizational database with current information.
- Explained medication use and side effects under pharmacist direction.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
Medical Assistant
West Wilson Family Practice
02.2016 - 06.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Diploma Program - Medical Assisting
Kaplan College - Nashville, TN
Nashville, TN02.2016
High School Diploma -
Wilson Central High School
Lebanon, TN05.2011
Skills
- Quality Assurance
- Expense Reporting
- Database Management
- Bookkeeping
Timeline
Administrative Assistant
D.W. Kidd Construction
07.2022 - Current
Pharmacy Sales Representative
AdhereHealth
08.2018 - 12.2020
Medical Assistant
West Wilson Family Practice
02.2016 - 06.2018
Diploma Program - Medical Assisting
Kaplan College - Nashville, TN
High School Diploma -
Wilson Central High School
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