Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Brandi Haker

SEATTLE,WA

Summary

Strategic and detail-oriented Executive Assistant with 4 years of experience supporting C-Suite leaders, including direct experience coordinating schedules, events, and communications for executive teams. Adept at managing complex travel logistics, protecting sensitive information, and ensuring seamless day-to-day operations. Recognized for maintaining grace under pressure, delivering exceptional communication, and fostering collaboration across departments. Ready to contribute to BECU’s mission through operational excellence and people-focused support.

Overview

20
20
years of professional experience

Work History

Executive Assistant

eNotes.com
10.2021 - 02.2025
  • Provided high-level administrative support to executive leadership, managing complex calendars, scheduling meetings, and arranging domestic and international travel.
  • Maintained strict confidentiality while handling sensitive personnel and company information.
  • Coordinated logistics and materials for board meetings, including agendas, presentations, and minutes.
  • Processed travel expenses and reimbursements in a timely and accurate manner.
  • Acted as a liaison between departments to ensure seamless cross-functional communication.
  • Responded to over 50 calls and emails daily, maintaining a high standard of professionalism and responsiveness.
  • Organized monthly team-building events to boost morale and encourage collaboration.
  • Conducted internal research to inform process improvements and executive decision-making.

Customer Service and Office Manager

eNotes.com
02.2005 - 10.2021
  • Supervised a team of customer service representatives, fostering a supportive and collaborative work environment.
  • Handled approximately 50+ daily customer interactions across phone, email, and fax with a focus on resolution and client satisfaction.
  • Built and maintained strong client relationships by consistently meeting service expectations.
  • Led improvements to customer support processes, increasing efficiency and satisfaction.
  • Supported company-wide projects, demonstrating flexibility and cross-functional teamwork.

Education

Bachelor of Science - Human Resource Management

Colorado State University Global Campus
Fort Collins, CO
01.2021

Skills

  • Microsoft Office Suite
  • Calendar & Travel Management
  • Meeting Planning & Agenda Creation
  • Confidential Communication
  • Expense Reporting & Budget Tracking
  • Event & Logistics Coordination
  • Digression & Emotional Intelligence
  • Excellent Written & Verbal Communication

Interests

  • Yoga
  • Music and live concerts
  • Mindfulness and meditation
  • Reading

Timeline

Executive Assistant

eNotes.com
10.2021 - 02.2025

Customer Service and Office Manager

eNotes.com
02.2005 - 10.2021

Bachelor of Science - Human Resource Management

Colorado State University Global Campus

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