Brandi Harris
Fort Worth,Texas
Summary
Eager to bring exceptional communication abilities, solution-oriented mindset, and experience in business-to-consumer sales to this Pediatric Sales Representative position. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work History
Regional Director of Schools
Kids Inc. Preschool at Fellowship of the Parks
Fort Worth, Texas
8 2021 - 7 2024
- Launched two new facilities and increased student growth by 50%
- Oversaw four school campuses in North Texas with total enrollment of 350+ students and 50+ employees
- Implemented new childcare technology at all campuses to elevate customer experience and enhance operational efficiency
- Served as mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth
- Streamlined communication and program events between all campuses, improving overall organizational coherence
- Handled problematic customers to assist campus directors and maintain excellent customer service
- Prepared and presented training material for staff; delivered comprehensive, hands-on coaching for new technology
- Collaborated with financial director for billing, budgeting and purchasing for operational aspects of program to improve profitability
- Responsible for purchasing start-up supplies, furniture, equipment, and educational materials
- Made budget decisions regarding tuition, fees and salary increases to improve employee retention
- Designed exciting print and digital marketing materials to promote events, share content, and attract customers
- Created organizational policies and procedures, handbooks and yearly school calendars
Director
Kids Inc. Preschool at Fellowship of the Parks
Fort Worth, Texas
05.2014 - 07.2024
- Led two campuses to ensure quality, safety and security in program
- Achieved remarkable success by consistently operating at full enrollment capacity
- Increased revenue through successful business-to-consumer selling by conducting tours and telephone sales
- Recruited, hired, and trained 30+ staff members; cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale
- Implemented innovative solutions to solve problems, resulting in efficient streamlined operations
- Strengthened existing policies and procedures, ensuring compliance with school safety and emergency requirements
- Collaborated with staff on development and execution of curriculum and yearly program activities
- Established a reputation for building relationships with 200+ parents/caregivers, resulting in high satisfaction rates and returning customers
- Proactively engaged in courageous conversations with parents/caregivers regarding care of their child
- Educated parents/caregivers on benefits of early childhood intervention and therapy
- Facilitated admission process for new and returning families; maintained accurate records using childcare management software
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability
- Navigated program during COVID-19 pandemic; created new policies and procedures to adhere to COVID-19 guidelines; recognized for remaining open 100% of school days
Teacher
Kids Inc. Preschool at Fellowship of the Parks
Fort Worth, Texas
08.2007 - 05.2014
- Taught creative and interactive activities to preschool-age children
- Prepared curriculum and daily lesson plans that were age-appropriate and supported developmental milestones
- Collaborated with teaching team to create optimal learning and care environment
- Implemented behavior management strategies that reduced disruptive behavior and created more positive classroom environment
- Developed strong relationships with parents/caregivers by maintaining open lines of communication and fostering a supportive learning environment
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully
Industrial Engineer
Haggar Clothing Co. Distribution Center
Fort Worth, Texas
01.2002 - 06.2004
- Analyzed workflow processes and assessed need for facility improvements, including system enhancements, layout, material handling equipment, and order management process for Distribution Operations
- Conducted time and motion studies to establish employee productivity measurements
- Maintained and updated productivity measures in Warehouse Management System and aided operations leadership in analyzing performance
- Implemented continuous improvement initiatives and enhanced efficiency throughout all areas of facility by partnering with site management and supervisors to ensure supply chain success
Education
Bachelor of Science - Industrial Engineering & Management
Oklahoma State University
Stillwater, OK 08.1996 - 05.2001
Skills
Microsoft Office
Google Drive
Canva Graphic Design
Empathetic
Communication
Teamwork
Attention to Detail
Analytical
Solution-Oriented
Coachable
Integrity
Relationship Building
Timeline
Director
Kids Inc. Preschool at Fellowship of the Parks
05.2014 - 07.2024
Teacher
Kids Inc. Preschool at Fellowship of the Parks
08.2007 - 05.2014
Industrial Engineer
Haggar Clothing Co. Distribution Center
01.2002 - 06.2004
Bachelor of Science - Industrial Engineering & Management
Oklahoma State University
08.1996 - 05.2001
Regional Director of Schools
Kids Inc. Preschool at Fellowship of the Parks
8 2021 - 7 2024
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