Brandi Harvey
Athens,AL
Summary
Dynamic and results-oriented professional with extensive experience in scheduling and administrative management at Limestone Correctional Facility. Excelled in utilizing advanced software tools to enhance scheduling efficiency and significantly increase patient satisfaction. Demonstrated exceptional communication and conflict resolution skills, fostering strong relationships across all levels of staff. Proven track record in improving operational workflows and supporting team productivity.
Overview
7
7
years of professional experience
Work History
Scheduling Coordinator
Limestone Correctional Facility
05.2022 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
- Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
Administrative Assistant Manager
Limestone Manor Assisted Living
09.2017 - 05.2022
- Ensured timely completion of projects by effectively managing deadlines and delegating tasks appropriately.
- Assisted in the hiring process, reviewing resumes, scheduling interviews, and onboarding new employees efficiently.
- Optimized workflow efficiency by organizing and maintaining an up-to-date filing system for easy access to critical documents.
- Opened, sorted and distributed incoming messages and correspondence to [Number]-person team.
- Managed executive calendars to strategically coordinate meetings and appointments.
- Monitored office supplies to order and replenish stock when necessary.
- Answered multiple console telephone system to direct calls to appropriate personnel.
- Provided exceptional support to senior management, handling sensitive information with discretion while maintaining confidentiality at all times.
- Contributed to revenue growth by assisting with marketing initiatives and event planning efforts as needed.
- Enhanced team productivity by providing comprehensive training and support to junior staff members.
- Assisted in the preparation of presentations and reports for senior management, demonstrating attention to detail and accuracy when handling critical data.
- Maintained a professional office environment by ordering supplies, arranging repairs when needed, and ensuring cleanliness standards were met consistently throughout the workplace.
- Served as a reliable point of contact for employees, addressing questions or concerns related to benefits, payroll, or company policies promptly.
- Developed strong relationships with vendors, negotiating favorable terms for contracts and purchases.
- Improved internal communication, fostering a collaborative work environment through regular team meetings and progress updates.
Education
High School Diploma -
East Limestone High School
Athens, AL05-1996
Skills
- Verbal and written communication
- Time management skills
- Scheduling proficiency
- Deadline-oriented
- Scheduling
- Daily timekeeping
- Administrative duties
- Mail handling
- Bookkeeping
- Data analysis skills
- Experience performing clerical duties
- Phone inquiries
- Electronic medical records systems
- Staffing assignments
- Multitasking Abilities
- Reliability
- Conflict Resolution
- Professionalism
- Record-keeping
- Time management abilities
- Adaptability
- Office Equipment Operation
- Communication Skills
Timeline
Scheduling Coordinator
Limestone Correctional Facility
05.2022 - Current
Administrative Assistant Manager
Limestone Manor Assisted Living
09.2017 - 05.2022
High School Diploma -
East Limestone High School
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