Brandi Hill
Shelter Monitor
San Francisco,CA
Timeline
Delivery Driver - Creekside Pharmacy
2021.04 - 2022.12
Shelter Monitor - Sam Jones Homeless Shelter
01.2018 - 12.2022
In home Care Provider - Personal Family Member
02.2006 - 01.2017
Vintage High School - High School Diploma,
09.1990 - 06.1993
Work History
Delivery Driver
Creekside Pharmacy
Santa Rosa, CA
2021.04 - 2022.12
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Handled receipt, storage, identification and delivery of products for clients.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Escalated issues to supervisor for immediate remediation.
- Delivered packages to customer doorsteps and business offices.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Obtained signatures for delivery documents and packages.
- Properly documented all specimens received using [Software].
- Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
- Followed safety procedures and regulations to protect packages and vehicles.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Communicated with dispatch and customers for accurate delivery information.
Shelter Monitor
Sam Jones Homeless Shelter
Santa Rosa, CA
01.2018 - 12.2022
- Developed and maintained relationships with community organizations and agencies.
- Facilitated outreach activities to build community awareness.
- Supervised programming and administrative facets of temporary homeless shelter for women and children, many with dual diagnoses.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Facilitated communication between clients and other service providers.
- Monitored progress towards service plan goals.
- Developed and maintained accurate records of programs and services.
- Provided support to social service clients in navigating available resources.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Developed and implemented strategies to enhance quality of social services.
- Monitored and evaluated impact of social services on community.
- Developed and implemented programs to engage and empower underserved populations.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Implemented and developed programs to address poverty and inequality.
In home Care Provider
Personal Family Member
Fulton, CA
02.2006 - 01.2017
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Assisted patients with self-administered medications.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Conferred with supervisor to discuss patient condition and medical care.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Documented vitals, behaviors, and medications in client medical records.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Education
High School Diploma -
09.1990 - 06.1993
Skills
- Route Management
- Order Picking and Processing
- Safe Driver Training
- Customer Service
- Time Management
- Local Routes Understanding
- Route Logs
- Map Reading Skills
- Knowledge of State Roads and Highways
- Shipping and Packaging
- Vehicle Inspection
- GPS and Route Planning
- Vehicle Systems
- Licensing Requirements
- Attention to Detail
- Experienced Manual Transmission Driver
- Materials Transport
- Complex Problem-Solving
- Loading and Unloading
- Client Relationship Management
- Sales Strategy Development
- Pre-Trip and Post-Trip Inspections
- Two-Way Radio Operation
- Database Management
- Emergency Repair
- Advanced Planning
- Delivery Schedule Development
- Delivery Record Keeping
- Current CDL License
- Teamwork and Collaboration
- Inventory and Stocking
- Responsible Driver
- Trip Planning
- Verbal and Written Communication
- Logistics Knowledge
- Local Delivery
- Vehicle Cleaning and Maintenance
- Excellent Sense of Direction
- Customer Response
- Merchandise Replacements
- Strong Working Relationships
- Contactless Deliveries
- Dependability and Honesty
- Transportation Logs
- Fluent in English
- Traffic Laws and Regulations
- Communication and Interpersonal Skills
- Serve Customers
- Accident Reports
- Work Order Management
- Signature Verification
- Order Adjustments
- Customer Relationships
- Insurance Requirements
- Load Safety
- Basic Math Skills
- Valid Vehicle Insurance and Registration
- Delivery Verification
- Residential Delivery Etiquette
- Efficiency and Time Management
- Packing Slips
- Refund Processing
- Cargo Handling
- Ability to Lift 50 Pounds
- Route Management
- Documentation
- Regulatory Enforcement
- Critical Thinking
- Microsoft Office
- Community Organization
- Appliance Cleaning
- Outcome Evaluations
- Intake Procedures
- Unusual Behavior Reporting
- Active Listening
- Reading Comprehension
- Trash Pickup
- Emergency First Aid
- Shelter Arrangements
- Maintaining Clean Work Areas
- Housekeeping Requirements
- Client Intakes
- Substance Abuse Treatment
- Mental Illness Treatment
- Behavioral Disorders
- Intake Coordination
- Grounding Techniques
- Customer Satisfaction
- Behavioral Skills Development
- Data Entry Software
- Towel Folding
- Service Quality
- Providing Feedback
- Patient Information
- Crisis Situations
- Safety Protocols
- Wound Treatment
- Laundry Duties
- Application Processes
- Housing Navigation
- Meal Planning and Preparation
- Bandage Care
- Meal Assistance
- Care Plan Assessment
- Records Maintenance
- Direct Patient Care
- Dietary Needs
- Protein Handling
- Medical Reminders
- Coaching Patients
- Medication Administration
- Client Documentation
- Patient and Caregiver Education
- ADLs Assistance
- Client Requirements
- First Aid and Safety
- Range of Motion Exercises
- Grocery Shopping
- Mobility Support
- Progress Documentation
- Personal Companionship
- Illness Adaptation
- Ambulating Patients
- Vital Signs Management
- Oral Hygiene
- Respectful and Compassionate
- Child Care
- Linen Washing
- COVID-19 Safety Policies
- Travel Arrangements
- Resident Empowerment
- Community Activities
- Medical Records Management
- Bedsore Prevention
- Cleaning Products
- Personal Care Assistance
- Sanitizing Surfaces
- Daily Living Assistance
- Bill Payment
- Home Building
- Verbal and Written Communication Skills
- Client Transportation
- Treatment Adjustments
- Household Tasks
- Mi-Co Mi-Forms
- Dental Care
- Patient Assessments
- Medication and Appointment Reminders
- Visitation Coordination
- Strong Ethics
- Activities of Daily Living Assistance
- Progressive Care
- Multitasking and Organization
- Dependable and Responsible
- Knowledge of State Regulations
- Vital Assessments
- Direct Supervision
- Patient Management
- Household Management
- Diet and Nutrition
- Fine Motor Skills
- Dining Room Support
- Compassionate Communication
- Heavy Lifting
- Bathing and Dressing
- Medical Office Administration
- Developing Client Trust
- Cook Healthy Meals
- Client Records Management
- Independent Living
- Problem Identification
- Report Observations
- Deliver Exceptional Care
- Personal Oxygen Delivery
Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Work Preference
Work Type
Full TimeWork Location
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