Brandi Isbell
Boise,ID
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Regional Manager
The Human Bean
09.2022 - Current
- Supervised staff to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards for 12 locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Manager
The Human Bean
07.2021 - 08.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
Accounting Assistant
Interstate Advanced Materials
01.2020 - 08.2020
- Development and maintenance of Excel spreadsheets.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Shift Leader
Rubios Coastal Grill
07.2017 - 02.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
BBA - Human Resources
Boise State University
05.2023
Associates Degree - Business Administration, Administration
Folsom Lake College
05.2020
Skills
- Staff Management
- Sales Planning
- Document Flow Coordination
- Customer and Vendor Relations
- Strategic Vision
- Corrective Actions
- Scheduling and Coordinating
Timeline
Regional Manager
The Human Bean
09.2022 - Current
Manager
The Human Bean
07.2021 - 08.2022
Accounting Assistant
Interstate Advanced Materials
01.2020 - 08.2020
Shift Leader
Rubios Coastal Grill
07.2017 - 02.2020
BBA - Human Resources
Boise State University
Associates Degree - Business Administration, Administration
Folsom Lake College
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