BRANDI JEANJACQUES
Plantation
Summary
Security focused and diligent guard knowledgeable and skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail.
Overview
8
8
years of professional experience
Work History
Security Officer
Sunstates Security
09.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Responded promptly to alarms and incidents, executing emergency protocols effectively.
- Conducted regular patrols, identifying and reporting potential hazards or security breaches.
- Collaborated with local law enforcement during investigations and emergency situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Front Desk Concierge
AJ Square Security
02.2024 - 10.2025
- Managed guest check-in and check-out processes, ensuring exceptional customer service.
- Coordinated reservations and room assignments to optimize occupancy rates.
- Resolved guest inquiries and complaints promptly, enhancing overall satisfaction.
- Managed phone lines efficiently, directing calls to the appropriate departments or taking messages as needed.
- Greeted guests upon arrival by providing warm welcome.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Maintained high level of professionalism and discretion when dealing with guests.
Front Desk Office Manager
First Services Residential
06.2023 - 03.2024
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated scheduling for meetings, appointments, and room bookings to optimize facility usage.
- Trained and supervised front desk staff, enhancing team performance and service quality.
- Implemented customer feedback systems to improve guest satisfaction and service delivery.
- Oversaw inventory management for office supplies, ensuring adequate stock levels at all times.
- Resolved guest inquiries and complaints promptly, fostering positive relationships with visitors.
In-hospital Security Officer
Pal American Security Guard Services
01.2020 - 06.2022
- Oversaw entry and exit of employees and family members and business visitors daily.
- Participated in staff meetings, special events and professional development activities.
- Worked with psych patients by helping doctors and nurses medicate the patients when needed.
- Made the necessary outgoing calls to confirm the alarms, dispatch the appropriate authorities, and notify the appropriate parties by collaborating with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
- Implemented security protocols, improving overall safety compliance throughout the facility.
- Collaborated with law enforcement and medical staff during emergencies to enhance response efforts.
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Security Officer
Marksman Security Corporation
02.2019 - 08.2019
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored employee activities, confirming compliance with security regulations.
- Permitted entry with escort for approved persons into secure locations.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Store Cashier
Publix Supermarket
02.2018 - 01.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and authorized payments of guests.
Education
High School Graduate -
Andrews High School
Pompano Beach, FL01.2021
Skills
- Pattern Recognition
- CPI Certified
- Incident reporting
- Report writing
- Security guard license
- Federal and State Regulation Compliance
- Access control
- Security Regulation Enforcement
- Employee and Visitor Screening
- Attentive and Observant
- Crisis management
- Dispatch
Timeline
Security Officer
Sunstates Security
09.2025 - Current
Front Desk Concierge
AJ Square Security
02.2024 - 10.2025
Front Desk Office Manager
First Services Residential
06.2023 - 03.2024
In-hospital Security Officer
Pal American Security Guard Services
01.2020 - 06.2022
Security Officer
Marksman Security Corporation
02.2019 - 08.2019
Store Cashier
Publix Supermarket
02.2018 - 01.2019
High School Graduate -
Andrews High School