Brandi Jones
Houston,TX
Summary
Versatile educator with 5 years of extensive experience in K-12 learning environments. Proficient in utilizing technology to enhance educational outcomes and support school operations. Demonstrates success in building strong relationships with students, families, and colleagues. Skilled in troubleshooting technical issues, providing exceptional customer service, and promoting tech-based educational solutions. Dedicated to fostering innovation in education and driving student engagement and success through technology.
Overview
6
6
years of professional experience
Work History
Middle School English Teacher
Paul Revere Middle School
07.2023 - Current
- Balanced instruction to accommodate different academic levels & learning styles; designed and implemented behavior modification
- Prepared and implemented lesson plans covering required course topics.
- Develop and enrich professional skills and knowledge by attending seminars/conferences
- Collaborate with colleagues, administrators, and support staff to enhance the educational experience for all students and contribute to a positive school culture
- Analyze student data to inform instructional decisions and identify areas for improvement in teaching and learning
- Integrate technology effectively into instruction to enhance learning opportunities and support 21st-century skills development.
- Evaluated academic skills of each student through verbal assessments, graded assignments, and standardized tests.
- Led interesting and diverse group activities to engage students in course material.
TechEd Site Operations Coordinator
The Bean Path-Technical Advice Organization
01.2022 - Current
- Managed employees and maintained collaborative relationships with external community partners to provide quality tech programming
- Collaborate with other teachers, parents and stakeholders and participate in regular meetings
- Plan and execute tech educational in-class and outdoor activities and events
- Assisted with planning and organizing activities for students, and coordinated daily summer activities to teach students the fundamentals of tech and AI(Artificial Intelligence)
- Contracted outside agencies to enhance the student programming experience and to provide additional training opportunities for staff
- Identified community resources and networked with local officials to coordinate.
- Traveled to host/assist with Tech-Ed summer camps
Middle School Health/ Online Spanish Teacher
Kirksey Middle School
08.2021 - 07.2023
- Made accommodations for different academic levels & learning styles
- Head Year Book Staff Member
- Designed and implemented behavior modification
- Collaborate with other teachers, parents and stakeholders and participate in regular meetings
- Collaborated with staff to enhance the educational experience for students to contribute to a positive school culture
- Analyze student data to inform instructional decisions and identify areas for improvement in teaching and learning
- Integrated technology effectively into instruction to enhance learning opportunities and support 21st-century skills development.
- Created and maintained safe and orderly classroom environment conducive to learning
- Produced engaging lesson plans and activities to help students master learning objectives.
- Participated in health education research initiatives, developing and evaluating health education programs.
- Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.
Family Engagement Worker
WH Jones Head Start
09.2020 - 08.2021
- Completed enrollment applications with parents of potential head start students
- Attended parent meetings, parenting classes, and parent seminars
- Assisted with pfce outcomes (parent family community engagement forms)
- Completed home visits with parents
- Assisted with planning and organizing activities for students
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
- Planned/Participated in recruitment events.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Work From Home Technical Support Advisor
Apple
10.2018 - 08.2020
- Provide excellent customer service and technical support for Apple products, including iPhones, iPads, MacBook, and other Apple devices.
- Troubleshoot and resolve technical issues via phone, chat, or email.
- Assist customers with software installation, configuration, and updates.
- Guide customers through problem-solving processes and educate them on product features and functionality.
- Created and Implemented impactful sales strategies to increase product sales with existing customers.
- Document and track customer interactions and technical issues using Apple's CRM system.
- Escalate complex issues to higher-level technical support or engineering teams when necessary.
- Participate in regular team meetings and training sessions to enhance technical skills and product knowledge.
- Maintain a high level of customer satisfaction through timely and effective problem resolution.
Education
Specialist Degree-Instructional Leadership - Education
William Carey University
Hattiesburg, MS05.2024
Master of Education - Education
William Carey University
Hattiesburg, MS05.2022
Bachelor of Science - Child And Family Studies
University of Southern Mississippi
Hattiesburg, MS12.2019
Skills
- Computer skills
- Project Management Skills
- Team-oriented
- Event Planner
- Clear communicator
- Committed to customer service
- Personable and friendly
- Time management skills
- Self-motivated
- General Artificial Intelligence Knowledge
- Innovator
- Problem Solver
- Organization skills
- Designing Development Projects
- SMART Board Aptitude
- Cultural Competence
- Sales Dedication
- Database Management
- Technology Implementation
- Curriculum/Lesson Planning
Timeline
Middle School English Teacher
Paul Revere Middle School
07.2023 - Current
TechEd Site Operations Coordinator
The Bean Path-Technical Advice Organization
01.2022 - Current
Middle School Health/ Online Spanish Teacher
Kirksey Middle School
08.2021 - 07.2023
Family Engagement Worker
WH Jones Head Start
09.2020 - 08.2021
Work From Home Technical Support Advisor
Apple
10.2018 - 08.2020
Specialist Degree-Instructional Leadership - Education
William Carey University
Master of Education - Education
William Carey University
Bachelor of Science - Child And Family Studies
University of Southern Mississippi
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